Experience

Standard Life Ireland

• Ireland
• Financial Services
• 1 - 100 Employee

• Customer Operations Manager

  • Jun 2023 - Present

  Dublin, Ireland

• Senior Pensions and Investments Associate - Direct Property

  • Apr 2020 - Jun 2023

  Dublin, Ireland

• Pensions and Investments Associate - Domestic Controls

  • Nov 2016 - Mar 2020

  Dublin , Ireland



Canada Life

• Canada
• Insurance
• 700 & Above Employee

• Underwriting Coordinator

  • Mar 2014 - Aug 2016

  Toronto, Canada Area • Completed all non-risk related administrative tasks belonging to assigned underwriters caseloads and tasks. • Created / Replaced documentation in system to create accurate contract packages • Index and validate medical evidence in system. • Checked medical vendor sites to confirm status of evidence and followed up as required. • Validated Authorization received for Attending Physician Statements and Motor Vehicle Records Authorization orders • Processed requests for Offers and… Show more • Completed all non-risk related administrative tasks belonging to assigned underwriters caseloads and tasks. • Created / Replaced documentation in system to create accurate contract packages • Index and validate medical evidence in system. • Checked medical vendor sites to confirm status of evidence and followed up as required. • Validated Authorization received for Attending Physician Statements and Motor Vehicle Records Authorization orders • Processed requests for Offers and Special Quotes (Large Case, ELC, Executive Club) • Managed pending and new cases with outstanding requirements through effective management.

• Data Analyst

  • Aug 2013 - Mar 2014

  Toronto, Canada Area • Prepared source data for computer entry by compiling and sorting information; establishing entry priorities. • Processed customer source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution. • Maintained data entry requirements by following data program techniques and procedures. • Verified entered customer and account data by reviewing, correcting, deleting, or… Show more • Prepared source data for computer entry by compiling and sorting information; establishing entry priorities. • Processed customer source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution. • Maintained data entry requirements by following data program techniques and procedures. • Verified entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data. • Handled duplicate policies and consolidated. • Maintained client database and update client files. • Audited applications and policies entered into the database before underwriting. • Contributed to team effort by accomplishing related results as needed.



Renishaw

• United Kingdom
• Automation Machinery Manufacturing
• 700 & Above Employee

• Operations

  • Aug 2012 - Aug 2013

  Dublin, County Dublin, Ireland



AIB

• Italy
• Consumer Electronics

• Bank Official

  • Sep 2007 - Dec 2008

  Malahide Co Dublin