Deputy Head of House & Teacher of English and Media

• Sep 2018 - Present

Account Executive

• Mar 2017 - Sep 2018

At RMG, I have the privilege of working with some fantastic clients. I act as a Client Services Executive for team members at Sony Playstation, GoPro, BT, Panasonic and Freesat. My duties include liaising with multiple team members to arrange events, accommodation, travel and helping to bridge branding and campaign strategies from the clients into the field across the U.K. and Ireland. At RMG, I have the privilege of working with some fantastic clients. I act as a Client Services Executive for team members at Sony Playstation, GoPro, BT, Panasonic and Freesat. My duties include liaising with multiple team members to arrange events, accommodation, travel and helping to bridge branding and campaign strategies from the clients into the field across the U.K. and Ireland.

Account Executive

• May 2016 - Jan 2017

My role involved managing client briefs one-to-one and amongst a team in order to fulfil clients needs when it comes to campaigning for a new product/ service or requirement of the client's. Alongside my Senior Account Manager, I am currently working with Zipcar, Orange and Travelodge - to name a few brands. This involves managing social media accounts, researching new and innovative ways of broadening marketing campaign strategies, and producing the data needed to create a successful campaign for both ReallyB2B and the client in hand. Show less

Customer Assistant

• May 2015 - Jun 2016

- Managing the till-point and self-service checkouts. - Replenishing stock swiftly and efficiently, making sure to cause the absolute minimum impact on customers' experience. - Upholding a positive and friendly atmosphere when dealing with customer issues and/ or complaints. - Understanding the various rules and regulations of the company (hygiene with food, think25 policy) and applying them into my day-to-day role within the company. - Managing the till-point and self-service checkouts. - Replenishing stock swiftly and efficiently, making sure to cause the absolute minimum impact on customers' experience. - Upholding a positive and friendly atmosphere when dealing with customer issues and/ or complaints. - Understanding the various rules and regulations of the company (hygiene with food, think25 policy) and applying them into my day-to-day role within the company.

Administrative Assistant

• Dec 2012 - Aug 2013

- Helping to manage the influx of new customers by putting them onto our computer system. - Analysing customer data and bills in order to spot irregularities in payments. - Liaising with various departments and managers in order to make sure the customers' information was being processed correctly before passing it onto the next team. - Handling phone calls in a professional manner, making sure customers and/or business inquiries were passed onto the correct people. - Helping to manage the influx of new customers by putting them onto our computer system. - Analysing customer data and bills in order to spot irregularities in payments. - Liaising with various departments and managers in order to make sure the customers' information was being processed correctly before passing it onto the next team. - Handling phone calls in a professional manner, making sure customers and/or business inquiries were passed onto the correct people.