Jordan McCall
Business Assistant at Neibauer Dental Care- Claim this Profile
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Topline Score
Bio
Credentials
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• College Reading and Learning Association (CRLA) International Tutor Training Program Certification, Level 1
Randolph-Macon CollegeDec, 2018- Oct, 2024
Experience
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Neibauer Dental Care
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Investment Banking
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1 - 100 Employee
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Business Assistant
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Aug 2021 - Present
• Greet and welcome patients as they enter the office to create a great first impression of our team • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies • Utilize Dentrix for patient scheduling and records • Schedule and confirm appointments for multiple providers in the office • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage • Post insurance and patient payments and process accounts receivables • Review treatment plan fees and payment options with patients • Partner with the providers and team to implement Heartland Dental systems to optimize office potential Show less
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Orleans Bistro and Grill
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Fredericksburg, Virginia, United States
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Server and Bartender
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Jun 2020 - Feb 2022
• Cultivating and mastering multitasking skills, including but not limited to taking general and catering orders, expediting orders, and money-handling • Quickly learning basic bartending skills to be of greater use to the team • Maintaining a neat, orderly, and clean workspace in the restaurant always • Providing patrons with exemplary customer service for the entirety of their experience • Cultivating and mastering multitasking skills, including but not limited to taking general and catering orders, expediting orders, and money-handling • Quickly learning basic bartending skills to be of greater use to the team • Maintaining a neat, orderly, and clean workspace in the restaurant always • Providing patrons with exemplary customer service for the entirety of their experience
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Stafford County Public Schools
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United States
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Primary and Secondary Education
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700 & Above Employee
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Substitute Teacher
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Sep 2019 - Mar 2020
• Connecting with a younger generation while fostering a safe and productive learning environment • Comprehending and teaching educational material to students in a more applicable and easily understandable manner • Supervising and caring for the wellbeing of students while in my care • Connecting with a younger generation while fostering a safe and productive learning environment • Comprehending and teaching educational material to students in a more applicable and easily understandable manner • Supervising and caring for the wellbeing of students while in my care
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Fredericksburg City Schools
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Primary and Secondary Education
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100 - 200 Employee
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Substitute Teacher
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Sep 2019 - Mar 2020
• Connecting with a younger generation while fostering a safe and productive learning environment • Comprehending and teaching educational material to students in a more applicable and easily understandable manner • Supervising and caring for the wellbeing of students while in my care • Connecting with a younger generation while fostering a safe and productive learning environment • Comprehending and teaching educational material to students in a more applicable and easily understandable manner • Supervising and caring for the wellbeing of students while in my care
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Randolph-Macon College
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United States
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Higher Education
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300 - 400 Employee
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Academic and Writing Tutor; Peer Academic Coach
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Feb 2017 - May 2019
• Assessing the tutorial requirement of peer students individually and in a group setting • Provide supplementary instruction to students to improve their academic performance and occupational skills, as well as prepare for academic or occupational tests • Development and management of learning remediation plans of action • Provide feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence in students • Assessing the tutorial requirement of peer students individually and in a group setting • Provide supplementary instruction to students to improve their academic performance and occupational skills, as well as prepare for academic or occupational tests • Development and management of learning remediation plans of action • Provide feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence in students
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Joe's Crab Shack
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United States
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Restaurants
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700 & Above Employee
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Server
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Jun 2018 - Aug 2018
• Setting and maintaining the environmental tone for customers’ ultimate dining experience • Building and maturing customer relationships • Providing quality customer service • Maturing of listening skills by taking orders, serving food and drinks • Removing dinnerware from the table in a timely manner. • Performing routine customer quality assurance checks during their dining experience • Handling of cash and credit transactions • Continual marketing of restaurant services and specials Show less
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Joe's Crab Shack
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United States
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Restaurants
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700 & Above Employee
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Host
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Jun 2017 - Aug 2017
• Setting the stage and environment for customers’ ultimate dining experience • Greeting customers upon restaurant entry • Seating customers based on their requirement and availability • Educating customers on restaurant menu offerings • Providing customers with immediate point of contact information • Setting the stage and environment for customers’ ultimate dining experience • Greeting customers upon restaurant entry • Seating customers based on their requirement and availability • Educating customers on restaurant menu offerings • Providing customers with immediate point of contact information
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Apex Systems
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Human Resources Intern
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Jun 2016 - Aug 2016
• Resource and recruiting management • Data analysis and reporting • Data entry • Managing associate background investigation process • Resource and recruiting management • Data analysis and reporting • Data entry • Managing associate background investigation process
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Burger King
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United States
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Restaurants
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700 & Above Employee
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Fast Food Worker
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Jul 2013 - Dec 2015
• Greeting customers • Applying attentive listening skills • Direct and indirect communication • Training new associates • Money handling • Greeting customers • Applying attentive listening skills • Direct and indirect communication • Training new associates • Money handling
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Education
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2015 - 2019
Randolph-Macon College
Bachelor of Arts - BA, English Language and Literature, General
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