Experience

Lutheran Disability Services Inc.

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Business Development Manager

  • Aug 2021 - Present



Jigsaw Australia

• Australia
• IT Services and IT Consulting
• 100 - 200 Employee

• Community Engagement Lead

  • Sep 2021 - Present



News Corp Australia

• Australia
• Technology, Information and Media
• 700 & Above Employee

• Account Development Manager

  • Sep 2020 - Sep 2021

  - Develop and implement strategies to maximize revenue conversions, retention and growth - Develop and maintain strong relationships with customers with an in depth understanding of their accounts - Contribute to the sales strategy to drive revenue and market share growth - Ensure all opportunities to market are "solution selling" meeting customer objectives - End to end project and client management from initiating new business to final outcome - Develop and implement strategies to maximize revenue conversions, retention and growth - Develop and maintain strong relationships with customers with an in depth understanding of their accounts - Contribute to the sales strategy to drive revenue and market share growth - Ensure all opportunities to market are "solution selling" meeting customer objectives - End to end project and client management from initiating new business to final outcome



Origin Energy

• Australia
• Utilities
• 700 & Above Employee

• Senior Customer Service Agent

  • Apr 2020 - Sep 2020

  - First point of contact for SME and Consumer LPG customers - Providing smart, fast and efficient service - Acting quickly and decisively in determining customer needs - Providing outstanding customer service and objection handling as required - Offering reliable and consistent customer service - Identifying, promoting and securing sales opportunities - Negotiating price and offers directly with customers - Handling complex issues that result in a positive outcome for both customer and Origin Energy



Foxtel

• Peru
• Telecommunications
• 1 - 100 Employee

• Production / Camera Assistant

  • Aug 2011 - Apr 2020

  Assist in ensuring the cohesive link between client and entire production crew is maintained to achieve the desired end product. This role has seen me develop sound communication and problem solving skills through forming and maintaining solid relationships with clients and crew. Assist in ensuring the cohesive link between client and entire production crew is maintained to achieve the desired end product. This role has seen me develop sound communication and problem solving skills through forming and maintaining solid relationships with clients and crew.



FOX SPORTS Australia

• Australia
• Broadcast Media Production and Distribution
• 300 - 400 Employee

• Broadcast Presentation Coordinator

  • Oct 2018 - Feb 2020

  Monitor and ensure premium quality play out standards of live and non-live broadcast transmissions are met and running to time across multiple streams, HD and 4K channels

• Production Assistant/Stagehand

  • Jan 2014 - Oct 2018



Johnstons Glassmaster

• Australia

• Sales and Account Management

  • Mar 2013 - Oct 2018

  Selling commercial equipment including glasswashers, dishwashers, baskets and detergent to establishments. This also included up-selling on package deals and subscription service plans. Providing customer service and support, installation and service estimates was also a requirement of this role. Selling commercial equipment including glasswashers, dishwashers, baskets and detergent to establishments. This also included up-selling on package deals and subscription service plans. Providing customer service and support, installation and service estimates was also a requirement of this role.



Network 10

• Australia
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Stagehand/Production Assist

  • Jun 2009 - Jul 2013



Woolworths Supermarkets

• Australia
• Retail
• 700 & Above Employee

• Customer Service/ Cashier/ Delicatessen

  • Feb 2007 - Apr 2012