Experience

PartnerTap

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Security Engineer

  • May 2023 - Present

  Remote



Springboard

• United States
• Human Resources Services
• 1 - 100 Employee

• Cybersecurity Professional

  • Oct 2022 - May 2023

  Researched 380+ hours of hands-on course material to improve technical analysis Received 1:1 industry expert mentor oversight to learn adversary techniques Completed an in-depth capstone project to perform a network penetration test Completed 35+ mini-projects that provided real-world context on the world of cybersecurity Completed 30+ labs that bridged theory to practice. Mastered skills in systems security, network security, vulnerability, risk assessment and… Show more Researched 380+ hours of hands-on course material to improve technical analysis Received 1:1 industry expert mentor oversight to learn adversary techniques Completed an in-depth capstone project to perform a network penetration test Completed 35+ mini-projects that provided real-world context on the world of cybersecurity Completed 30+ labs that bridged theory to practice. Mastered skills in systems security, network security, vulnerability, risk assessment and more. Covered Skills: Security assessment, Vulnerability scanning, Network scanning, Audit process NIST, CIS benchmarks, Hardening, VPN, IOT, Ports Threat modeling, Firewall administration, Patch Management, Cryptography, PKI Host based security, Network security, Cloud security (AWS, Azure,) Application security, Physical security, Social engineering, IAM, IDS, IPS, Log analysis, Data classification, Splunk IT Project management, Security training, Executive reporting, Software development life cycle Database security, Web Application security, Software testing, Virtualization Operating systems, Windows 10, Linux (Kali,) Unix, file systems Python, PERL, Powershell, Wireshark, Nmap, Zenmap. Show less



Indeed.com

• United States
• 1 - 100 Employee

• Client Development Specialist

  • Jan 2022 - Oct 2022

  Scottsdale, Arizona, United States As a Client Development Sales Specialist in our Scaled Business Success (SBS) team, I support spending clients in our small business segment at different points in their life cycle. I receive client leads daily and will consult with clients through phone and email to define client needs and present opportunities to help them be successful in using Indeed’s products and services. Responsibilities: -Proactively contact existing clients to optimize current products -Promote… Show more As a Client Development Sales Specialist in our Scaled Business Success (SBS) team, I support spending clients in our small business segment at different points in their life cycle. I receive client leads daily and will consult with clients through phone and email to define client needs and present opportunities to help them be successful in using Indeed’s products and services. Responsibilities: -Proactively contact existing clients to optimize current products -Promote additional Indeed products & services and demonstrate the return on investment -Meet assigned quarterly goals including revenue and conversion -Deliver great client experiences and outcomes so clients are retained -Meet productivity standards set by the team & other health metrics -Educate clients on our products and ensure their accounts are optimized and clients are actively engaged and feature adoption is high -Conduct live product demonstrations over the phone or though Zoom Show less



DriveTime

• United States
• Retail
• 700 & Above Employee

• Customer Experience Guide

  • Jun 2021 - Dec 2021

  Glendale, Arizona, United States - Connect and build partnerships with customers who have expressed interest in purchasing a vehicle with DriveTime - Be fully involved in sales and customer service activities, both virtual and in-store - Work out financing options for the customer, using our no haggle sales and finance approach, while working with the team to meet the stores monthly budget - Partner with other Customer Experience Guides and leadership to delegate shared tasks and responsibilities, meeting customer and… Show more - Connect and build partnerships with customers who have expressed interest in purchasing a vehicle with DriveTime - Be fully involved in sales and customer service activities, both virtual and in-store - Work out financing options for the customer, using our no haggle sales and finance approach, while working with the team to meet the stores monthly budget - Partner with other Customer Experience Guides and leadership to delegate shared tasks and responsibilities, meeting customer and company needs - Understand and execute all administrative responsibilities including but not limited to deal documentation and cash handling, meeting company provided expectations

• Loan Advisor

  • Mar 2020 - May 2021

  Mesa, Arizona, United States - Provide excellent customer service to customers who need assistance in meeting their contract obligations due to unexpected financial obligations - Maintain positive working relationships with the Loan Servicing team - Involved in Daily and Monthly Reporting aspects for both my team and the whole Front End department when needed - Lead huddles or meetings to review trainings and call calibrations

• Internet Sales Specialist

  • Nov 2019 - Oct 2020

  Mesa, Arizona, United States - Communicate with potential customers using all DriveTime platforms including text, chat and email. - Develop professional relationships with customers and dealerships to identify vehicle needs. - Ensure a successful transition of the customer to a retail location for the finalization of the sales experience. - Utilizes an online database to service potential customers and generate dealership appointments



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Licensed Personal Banker

  • 2015 - 2018

  • Recognized for Service Excellence by Regional Area President at Wells Fargo Banquet. • Managed a book of business with 100+ clients. Created client engagement through building relationships and conducting appropriate call backs and follow-ups. • Assessed customer needs and helped them expand their financial portfolios, resulting in $2M dollars’ worth of assets invested in a single year. • Took initiative to learn more about products and became the Branch’s Business… Show more • Recognized for Service Excellence by Regional Area President at Wells Fargo Banquet. • Managed a book of business with 100+ clients. Created client engagement through building relationships and conducting appropriate call backs and follow-ups. • Assessed customer needs and helped them expand their financial portfolios, resulting in $2M dollars’ worth of assets invested in a single year. • Took initiative to learn more about products and became the Branch’s Business Advocate and Specialist with Trusts/Estates/401ks. • Used technology to assist customers and enable them to use tools that expedite requests and get them the most out of available financial resources. • Built rapport with clients, inspiring confidence to help them trust me with their needs. Able to articulate information to people so that they can make educated decisions themselves.

• Personal Banker

  • 2014 - 2015

  • Invited to Annual Excellence banquet for meeting Sales goals (Referrals to Investment and Mortgage Partners). • Consistently met the highest tier of sales and customer service goals every quarter. • Wells Fargo At Work Specialist - Traveled to different businesses monthly and spoke about how Wells Fargo would benefit them. • Wells Fargo Outreach Specialist - Traveled to schools quarterly and spoke to kids about how to financially prepare for the future.