Jordan Lynn
Senior Manager - Global Technical Services and Program Management at Cycling Sports Group- Claim this Profile
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American Sign Language (ASL) Elementary proficiency
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English Native or bilingual proficiency
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Spanish Elementary proficiency
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Bio
Aaron Ochsner
I had the pleasure of hiring Jordan in to a Quality Engineering role at Cycling Sports in Q1 of 2016. Over the 3+ years that I managed Jordan, I observed a consistent pattern of growth and positive change that directly benefited product quality. One of the first initiatives that Jordan proposed, owned, and implemented was the RCCA (Root Cause, Corrective Action) process, which was instrumental in transitioning the company's quality problem solving efforts from an ad-hoc, highly reactive, fire-fighting approach to a highly structured, risk analysis driven approach. The new process included detailed criteria for prioritization of actions, well-defined paths of communication, and crisp & clear expectations for roles & responsibilities (as well as project outcomes). When I relocated to the company’s Taiwan office in Q1 of 2017, Jordan took a lead role serving as the
Aaron Ochsner
I had the pleasure of hiring Jordan in to a Quality Engineering role at Cycling Sports in Q1 of 2016. Over the 3+ years that I managed Jordan, I observed a consistent pattern of growth and positive change that directly benefited product quality. One of the first initiatives that Jordan proposed, owned, and implemented was the RCCA (Root Cause, Corrective Action) process, which was instrumental in transitioning the company's quality problem solving efforts from an ad-hoc, highly reactive, fire-fighting approach to a highly structured, risk analysis driven approach. The new process included detailed criteria for prioritization of actions, well-defined paths of communication, and crisp & clear expectations for roles & responsibilities (as well as project outcomes). When I relocated to the company’s Taiwan office in Q1 of 2017, Jordan took a lead role serving as the
Aaron Ochsner
I had the pleasure of hiring Jordan in to a Quality Engineering role at Cycling Sports in Q1 of 2016. Over the 3+ years that I managed Jordan, I observed a consistent pattern of growth and positive change that directly benefited product quality. One of the first initiatives that Jordan proposed, owned, and implemented was the RCCA (Root Cause, Corrective Action) process, which was instrumental in transitioning the company's quality problem solving efforts from an ad-hoc, highly reactive, fire-fighting approach to a highly structured, risk analysis driven approach. The new process included detailed criteria for prioritization of actions, well-defined paths of communication, and crisp & clear expectations for roles & responsibilities (as well as project outcomes). When I relocated to the company’s Taiwan office in Q1 of 2017, Jordan took a lead role serving as the
Aaron Ochsner
I had the pleasure of hiring Jordan in to a Quality Engineering role at Cycling Sports in Q1 of 2016. Over the 3+ years that I managed Jordan, I observed a consistent pattern of growth and positive change that directly benefited product quality. One of the first initiatives that Jordan proposed, owned, and implemented was the RCCA (Root Cause, Corrective Action) process, which was instrumental in transitioning the company's quality problem solving efforts from an ad-hoc, highly reactive, fire-fighting approach to a highly structured, risk analysis driven approach. The new process included detailed criteria for prioritization of actions, well-defined paths of communication, and crisp & clear expectations for roles & responsibilities (as well as project outcomes). When I relocated to the company’s Taiwan office in Q1 of 2017, Jordan took a lead role serving as the
Credentials
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Lean Six Sigma Black Belt
Villanova UniversityNov, 2010- Nov, 2024 -
Engineer-In-Training
Virginia Department of Professional and Occupational RegulationJul, 2009- Nov, 2024
Experience
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Cycling Sports Group
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United States
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Sporting Goods Manufacturing
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200 - 300 Employee
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Senior Manager - Global Technical Services and Program Management
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2022 - Present
Lead four departments and manage a diversified global team of people managers and individual contributors. Develop and set global strategies, roadmaps, KPI’s, and metrics that optimize each department separately and collectively. Lead local execution.Manage project managers, providing mentoring and coaching on some of the most-critical, highest-impact projects in the organization.Member of Enterprise Project Management Review Board. - Determine the scope of and set priorities for projects impacting multiple teams and areas of the business.- Assess project proposals to ensure alignment with and support of the company’s strategic priorities.- Work with project teams to develop enterprise business process solutions.Member of Transformational Leadership Team, a collective of top employees charged with implementing key improvement initiatives in the company post-acquisition.Lead IT projects that provide increased visibility of key analytics across the organization. Steer development of customer interface solutions with the business.Align needs and goals of related projects across multiple departments to deliver greater value to the organization.Implement vendor cost recovery methodology across multiple departments. Harmonize efforts and strategies to maximize revenue while maintaining vendor relationships. Provide financial reporting to global Finance Leadership. Advise on best practices and methodologies of cost allocation. Show less
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Senior Manager - Strategic Project Management and Continuous Improvement
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2019 - 2022
Led a diversified global team of managers and individual contributors across multiple disciplines. Developed and set global strategies, roadmaps, KPI’s, and metrics. Led local execution.Developed vendor cost recovery methodology to expose the hidden costs of doing business with chosen vendors. Worked with Senior Leadership to recoup millions in uncaptured costs. Provided recommendations to improve sourcing strategy. Led larger cross-functional project teams. Collaborated frequently with Engineering, Product Management, Supply Chain, Sourcing, and Legal team leadership. Managed some of the most-critical, highest-impact projects in the organization using 8-D methodology. - Possessed a proven track record of completing projects on time and on budget. - Advised Senior Leadership on recommended courses of action.- Collaborated with the global vendor base to complete critical tasks.Played key roles on Enterprise Project teams:- Product Lifecycle Management (PLM): developed architecture and methods for integrating with existing business processes. - SKU rationalization: developed methods of prioritizing SKUs that drive the highest EBIT yet meet global requirements.- Operations expansion: developed and implemented processes, influenced the facility layout, developed training and onboarding plans, and hired personnel.Developed and implemented best practices, established new and optimized business processes, and drove adoption across business units. Show less
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Global Manager - Project Management and Continuous Improvement
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2018 - 2019
Managed multiple business functions. Led cross-functional project teams comprising members of the Engineering, Product Management, Supply Chain, Sourcing, and Legal teams. Developed new processes to better manage critical business units. Reduced lead times and moved critical paths further upstream. Gained buy-in from leadership for implementation and across departments for execution.Developed global KPIs and metrics and led local execution plans.Managed critical, high-impact projects. Completed projects on time, within budget, and in scope. Advised Departmental and Senior Leadership, including the Legal team, on recommended courses of action.Worked across business units to capture missing costs from product development. Drove product spec and sourcing improvements. Show less
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Quality Engineer
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2016 - 2018
Developed and implemented in-house technical project management process based on 8D methodology. Realized improvements in corrective action effectiveness, project lead time, and visibility to leadership.Effectively managed high-impact projects, completing them on time and in scope. Advised Departmental and Senior Leadership on courses of action and reported project status updates weekly.Led global cross-functional teams to address complex issues. Improved the communication among Asia-based, Europe-based, and U.S.-based teams. Established and led weekly meetings to facilitate collaboration among the groups, resulting in faster and more-complete issue resolution.Played key roles in process improvement projects across business units, particularly regarding product development. Show less
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Aerospace Techniques, Inc.
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United States
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Aviation & Aerospace
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1 - 100 Employee
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Quality Assurance Manager
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2014 - 2016
Managed and led 10 people of varying levels of experience and expertise across multiple business functions. Developed processes and best practices across departments. Improved departmental efficiency by implementing new IT tools. Resolved critical, high-impact customer issues. Managed and cultivated customer relationships. Managed and led 10 people of varying levels of experience and expertise across multiple business functions. Developed processes and best practices across departments. Improved departmental efficiency by implementing new IT tools. Resolved critical, high-impact customer issues. Managed and cultivated customer relationships.
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Rolled Alloys
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United States
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Mining
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200 - 300 Employee
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Quality Manager, Long Products
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2012 - 2013
Managed and led teams at two separate domestic locations. Developed processes and best practices across departments. Led and participated in continuous improvement initiatives across multiple sites. Helped establish the development of and transition to a new operations site. Managed and led teams at two separate domestic locations. Developed processes and best practices across departments. Led and participated in continuous improvement initiatives across multiple sites. Helped establish the development of and transition to a new operations site.
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Education
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2019 - 2021
Questrom School of Business, Boston University
Master of Business Administration - Executive MBA -
2006 - 2009
Virginia Polytechnic Institute and State University
BS, Industrial & Systems Engineering, Business
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