QA Analyst II

• Oct 2022 - Present

Solution Analyst

• Sep 2019 - Sep 2022

Designing and executing functional test cases. Documenting each test condition with screenshots of the steps taken. Performing scripts in SQL Developer and utilizing SAP. Handling administration tasks such as role assignments, updating workflows, and keeping documentation up to date for training purposes. Designing and executing functional test cases. Documenting each test condition with screenshots of the steps taken. Performing scripts in SQL Developer and utilizing SAP. Handling administration tasks such as role assignments, updating workflows, and keeping documentation up to date for training purposes.

System Developer Senior Analyst

• Apr 2016 - Apr 2018

Learning Agile fundamentals, Working with a collaborative team, Developing Quality Assurance skills, Providing assistance whenever and wherever possible. Learning Agile fundamentals, Working with a collaborative team, Developing Quality Assurance skills, Providing assistance whenever and wherever possible.

Sales Floor Team Member

• Nov 2014 - Mar 2016

Guest Assistance, Sales, Store Organization and Teamwork. Guest Assistance, Sales, Store Organization and Teamwork.

Senior Game Sage

• Sep 2011 - Jan 2016

Providing assistance to players, Reporting and Documenting bugs, Link of communication between the players and Game Masters, Training and Mentoring new Game Sages, Reviewing new Game Sage applicants, and Testing new game patches for errors, localization and quality assurance before release. Providing assistance to players, Reporting and Documenting bugs, Link of communication between the players and Game Masters, Training and Mentoring new Game Sages, Reviewing new Game Sage applicants, and Testing new game patches for errors, localization and quality assurance before release.

Closeouts/Cashier

• Jun 2013 - Aug 2013

Customer Assistance, Sales and Store Organization Customer Assistance, Sales and Store Organization

Game Advisor

• Sep 2011 - Mar 2013

Sales of Games, Accessories and Systems, Handled Trade-Ins, Returns and Customer Service Sales of Games, Accessories and Systems, Handled Trade-Ins, Returns and Customer Service

Administrator

• May 2009 - Feb 2012

Providing assistance to the users by reporting bugs, answering questions, responding to reports, discussing new content and taking disciplinary action when necessary, assisting and mentoring new Moderators with assisting the user base, filed reports for the Owner. Providing assistance to the users by reporting bugs, answering questions, responding to reports, discussing new content and taking disciplinary action when necessary, assisting and mentoring new Moderators with assisting the user base, filed reports for the Owner.