Jordan Kovatch

Human Resources Specialist at Making Waves Swim School (CANADA)
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Contact Information
Location
CA
Languages
  • French Professional working proficiency
  • English Native or bilingual proficiency

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Experience

    • Canada
    • Recreational Facilities
    • 1 - 100 Employee
    • Human Resources Specialist
      • Aug 2022 - Present
    • Canada
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Human Resources Intern
      • May 2021 - Aug 2022

      As an HR Intern I assist all members of the Human Resource Team with ongoing projects as well as leading many of my own. My main focus areas include corporate intranet updating, organizing wellness initiatives, onboarding/off-boarding/transferring of employees as well as spearheading the process of recruiting interns, along with many other project-related opportunities. Strong communication skills have been essential in this role and have led to incredible opportunities and success. As an HR Intern I assist all members of the Human Resource Team with ongoing projects as well as leading many of my own. My main focus areas include corporate intranet updating, organizing wellness initiatives, onboarding/off-boarding/transferring of employees as well as spearheading the process of recruiting interns, along with many other project-related opportunities. Strong communication skills have been essential in this role and have led to incredible opportunities and success.

    • United States
    • Retail
    • 700 & Above Employee
    • Brand Ambassador
      • Apr 2019 - May 2021

      As a brand ambassador, I focus on ensuring that every guest has an excellent shopping experience. I perform typical cashier roles, such as reward sign-ups, returns, transactions, maintaining management override access, etc. In addition, I encourage and recommend purchases based on the individual customer, and assist with styling in the fitting room. Both opening and closing procedures are also included. As a brand ambassador, I focus on ensuring that every guest has an excellent shopping experience. I perform typical cashier roles, such as reward sign-ups, returns, transactions, maintaining management override access, etc. In addition, I encourage and recommend purchases based on the individual customer, and assist with styling in the fitting room. Both opening and closing procedures are also included.

    • Canada
    • Retail
    • 700 & Above Employee
    • Cashier
      • Nov 2017 - Apr 2019

      As a cashier, I process customer purchases and maintain excellent customer service standards. I also assist in opening and closing procedures while ensuring proper organization and sanitary standards are met at every cash register lane. Lastly, upon opportunity, I issue lottery tickets and facilitate corrective measures at the customer service desk on a case by case basis. As a cashier, I process customer purchases and maintain excellent customer service standards. I also assist in opening and closing procedures while ensuring proper organization and sanitary standards are met at every cash register lane. Lastly, upon opportunity, I issue lottery tickets and facilitate corrective measures at the customer service desk on a case by case basis.

    • Restaurants
    • 700 & Above Employee
    • Server and Cashier
      • Nov 2016 - Nov 2017

      As Server and Cashier I not only ensure that all customers are met with exceptional customer service, but I also prepare and serve ice cream, beverages and more, while facilitating transactions of all sorts. At the young age of 14 I accepted the responsibility to open and close the store including all associated procedures on my own, being till, cleanup, keyholder, etc. As Server and Cashier I not only ensure that all customers are met with exceptional customer service, but I also prepare and serve ice cream, beverages and more, while facilitating transactions of all sorts. At the young age of 14 I accepted the responsibility to open and close the store including all associated procedures on my own, being till, cleanup, keyholder, etc.

Education

  • University of Toronto
    Bachelor of arts, honors, Economics, Industrial relations & Human Resources, French
    2020 - 2024
  • Etobicoke Collegiate Institute
    2016 - 2020

Community

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