Experience

H-E-B, Inc.

• United States
• 200 - 300 Employee

• Top Store Leader (Unit Director), Central TX

  • Aug 2020 - Present

  As a Top Store Leader in Central TX - Austin, I have successfully led total store operations, overseeing a dedicated team of 480+ partners and 30 department managers. Together, we have achieved remarkable milestones, including record-breaking weekly sales and exceptional earnings in 2021. By driving financial operations with a focus on profitability, cost control, and revenue growth, I have maximized the store's potential. Creating a collaborative work culture, I have fostered employee engagement and a relentless commitment to delivering excellence in customer service.#StoreOperations #FinancialAnalysis #LeadershipExcellence Show less

• eCommerce Director, Central TX

  • Mar 2019 - Aug 2020

  During my tenure as the eCommerce Director for Central TX, I spearheaded regional initiatives that revolutionized the way customers shop. Within a year, we tripled our volume by delivering exceptional customer satisfaction and operational excellence. With a highly competent and adaptable leadership team, we established a strong brand image and encouraged online sales to exceed customer expectations. Through innovative solutions, we enhanced operational efficiency, streamlined processes, and ensured seamless customer experiences across all touchpoints.#eCommerceLeadership #CustomerExperience #Innovation Show less

• Bakery Director

  • May 2017 - Mar 2019

  As the Bakery Director in Austin, I successfully executed corporate initiatives to drive substantial sales and margin growth through strategic product merchandising and promotion. Leading a specialized team of 900+ partners in a fast-paced manufacturing environment, I prioritized talent development, training, and career advancement opportunities. With a focus on continuous improvement, I achieved consistent double-digit increases in sales and revenue year over year. By implementing sustainable packaging practices and reducing waste, we minimized our environmental impact while maintaining product quality and freshness.#BakeryManagement #TeamDevelopment #Sustainability Show less

• Continuous Improvement Director, San Antonio HQ

  • Mar 2014 - May 2017

  In my role as the Continuous Improvement Director at the San Antonio HQ, I led large-scale initiatives to drive efficiency and process improvements throughout the organization. Managing a cross-functional team of 40 members, our efforts resulted in substantial cost savings year over year. Through the implementation of performance enhancements and continuous improvement methodologies, we optimized operations and fostered engagement across all levels. Collaborating with stakeholders, I ensured alignment with strategic goals and successfully delivered measurable results.#ProcessImprovement #Leadership #OperationalEfficiency Show less