Experience

DataGrail

• United States
• Software Development
• 1 - 100 Employee

• Managed Services Specialist

  • Apr 2023 - Present



Yext

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Technical Engagement Manager

  • Aug 2021 - Apr 2023

  • Provide SEO, data modeling, integration best practices and optimization guidance to drive customer return on investment • Responsible for end to end user experience delivery throughout the engagement lifecycle • Dictate client project requirements to engineering teams to ensure items are properly scoped and estimated each week in preparation for sprint planning • Deliver weekly project status updates and raise potential risks to clients and the account team • Prepare and distribute analytics based on customer KPIs to inform data-driven decisions • Document client-specific business rules and customizations and ensure the accurate configuration of the Yext platform • Partner with the full account team including representatives from engineering, sales, success, and support organizations to ensure client satisfaction • Proactively identify and contribute to process improvements Show less



Presidio

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Project Manager

  • Aug 2020 - Jul 2021

  • Performed project administration functions and oversaw the bid-to-order lifecycle of RFQs released by government customers • Supported strategic capture activities by researching and compiling information such as contract scope, client spending profile, key personnel requirements, past performance details, potential partners, and competitive landscape • Communicated potential risk to project scope, timeline or budget to ensure overall contract compliance • Managed contract and vendor data relative to customers and industry partners as well as internal teams including sales, proposals, operations, contracts, and finance • Served as the primary lead in collecting financials and preparing and distributing monthly budget reports for assigned contracts and programs Show less



Cvent

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Project Coordinator

  • Nov 2019 - May 2020

  • Consulted with clients on how to best leverage Cvent’s Onsite Solutions software to drive customer return on investment • Set, communicated, and adhered to key milestones for multiple concurrent projects • Managed changes to project scope, timeline, and costs using appropriate techniques and channels • Served as primary liaison between suppliers, vendors, and customers to quote, order, and manage event specific hardware • Traveled onsite to train clients on how to leverage Onsite Solutions software and troubleshoot any potential issues Show less



Deardorff

• United States
• Advertising Services
• 1 - 100 Employee

• Account Coordinator

  • Feb 2019 - Sep 2019

  • Conducted weekly client meetings regarding project status and strategy • Developed project scopes, estimates, and timelines • Prepared and presented weekly and monthly campaign analytics reports • Performed market research and analyzed client competitor data • Delivered project briefings to the creative team • Conducted weekly client meetings regarding project status and strategy • Developed project scopes, estimates, and timelines • Prepared and presented weekly and monthly campaign analytics reports • Performed market research and analyzed client competitor data • Delivered project briefings to the creative team



SAP

• Germany
• Software Development
• 700 & Above Employee

• Contract Marketing Consultant

  • Jan 2018 - Jan 2019

  • Provided on-demand consulting for high priority company programs • Conducted research related to project scoping and stakeholder analysis • Drafted and approved copy for creative presentations, email templates and newsletters • Provided direction and storyboarded concepts for in-house designers • Developed graphics and communications focused on change management, culture and employee engagement • Provided on-demand consulting for high priority company programs • Conducted research related to project scoping and stakeholder analysis • Drafted and approved copy for creative presentations, email templates and newsletters • Provided direction and storyboarded concepts for in-house designers • Developed graphics and communications focused on change management, culture and employee engagement



Thomas Jefferson University

• United States
• Higher Education
• 700 & Above Employee

• Marketing Associate

  • Aug 2017 - Dec 2017

  • Assisted in the creation and implementation of career services initiatives • Led a team of four student workers to maintain the career services marketing plan including social media presence, visual marketing efforts, and event promotion • Facilitated both employer and student outreach • Created and presented professional development programs • Assisted in the creation and implementation of career services initiatives • Led a team of four student workers to maintain the career services marketing plan including social media presence, visual marketing efforts, and event promotion • Facilitated both employer and student outreach • Created and presented professional development programs



Tailored Transitions

• United States
• Design
• 1 - 100 Employee

• Marketing Intern

  • May 2016 - Jan 2017

  • Developed company marketing strategies and managed social media accounts to create a strong and visible presence • Worked with a digital marketing agency to develop new company website • Assisted with merchandising and promotion efforts for the Tailored Home retail store • Interfaced with vendors about orders and product specifications • Developed company marketing strategies and managed social media accounts to create a strong and visible presence • Worked with a digital marketing agency to develop new company website • Assisted with merchandising and promotion efforts for the Tailored Home retail store • Interfaced with vendors about orders and product specifications



College Fashionista

• United States
• Internet Publishing
• 1 - 100 Employee

• Editorial Intern

  • Nov 2015 - Jan 2016



Berkadia

• United States
• Financial Services
• 700 & Above Employee

• Corporate Communications Intern

  • Jun 2015 - Aug 2015

  • Reported to the head of mortgage banking and worked with corporate communications team on various projects related to branding and marketing materials • Responsible for data entry into Salesforce system that manages the deal flow and sales activity for the mortgage banking network • Reviewed and edited documents on the company’s Production Resources website • Performed research on investor data and lending platforms • Reported to the head of mortgage banking and worked with corporate communications team on various projects related to branding and marketing materials • Responsible for data entry into Salesforce system that manages the deal flow and sales activity for the mortgage banking network • Reviewed and edited documents on the company’s Production Resources website • Performed research on investor data and lending platforms