Experience

Pinnacle Architectural Lighting

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Director, Operational Excellence

  • Jun 2022 - Present

  I drive special business-critical projects through data analytics, application development, and good old fashioned process improvement. This includes ERP supply chain optimization, inventory utilization improvement, scheduling digitalization, and more.

• Quality and Manufacturing Engineering Manager

  • Aug 2017 - Jun 2022

  Manage Quality, Manufacturing Engineering/Continuous Improvement, Warranty, and Sustainability departments Led a 40% annual reduction in Cost of Poor Quality through internal/external/supplier QC initiatives from 2018-2021 Top customer facing Ops employee for customer plant tours, strengthened relationships through claim resolution Resolution of widespread LED binning challenges and similar supplier challenges Coached 7 employees to promotions, manage from hourly entry level to… Show more Manage Quality, Manufacturing Engineering/Continuous Improvement, Warranty, and Sustainability departments Led a 40% annual reduction in Cost of Poor Quality through internal/external/supplier QC initiatives from 2018-2021 Top customer facing Ops employee for customer plant tours, strengthened relationships through claim resolution Resolution of widespread LED binning challenges and similar supplier challenges Coached 7 employees to promotions, manage from hourly entry level to engineering manager level Sustaining compliance lead – surveillance audits, pricing management, file updates/transfers, UL 1598, 2108, 924, NEC/NFPA 70, IP. Company support for ILFI Living Building Challenge requests and similar Coded an ERP integrated C# .NET productivity suite w/PLC integration for time recording & instruction/ drawing/ standard work display. Entity liaison for Industry 4.0 team. Developed an ISO 9001 document control system Drove 50%+ part count reduction on a new product by spearheading design reviews & leading DFMA efforts Developed predictive analytics for inflation response and a supply chain management dashboard for 2021 crisis Champion/contributor for Declare Label & ISO 14001 sustainability initiatives. Oversee 97% landfill diversion rate

• Quality Manager

  • Jul 2016 - Aug 2017

  Implemented Quality and most complex aspects of Inventory functions in an SAP to Infor Syteline ERP transition Managed Quality and Warranty depts., coached team to 30% customer feedback score improvement Led post sales labor negotiations and coordinated customer site field operations Compiled and presented Quality Management Reviews for executive staff leading to $100k+ in investments Supplier qualification and Quality Management

• Sr. Quality Manufacturing Engineer

  • May 2015 - Jul 2016

  Implemented inspection depts., supplier Quality development, BIQ (built in quality) ,PFMEAs, Quality Manual, etc.



syncreon.US

• Brazil
• Retail

• Corporate Quality Engineer

  • Jan 2013 - Apr 2015

  I was a top contributor in launching new automotive businesses and factory launches in York, PA, Spartanburg, SC, and Detroit, MI, working with Harley Davidson, BMW, and General Motors. As the Quality lead on 3 of these ventures, I set up the Quality systems from top to bottom. I designed work cells and defined processes for automotive assembly processes. This included PFMEAs, Control Plans, Standardized Work, training, and continuous improvements. Eliminated several headcount by… Show more I was a top contributor in launching new automotive businesses and factory launches in York, PA, Spartanburg, SC, and Detroit, MI, working with Harley Davidson, BMW, and General Motors. As the Quality lead on 3 of these ventures, I set up the Quality systems from top to bottom. I designed work cells and defined processes for automotive assembly processes. This included PFMEAs, Control Plans, Standardized Work, training, and continuous improvements. Eliminated several headcount by automating the ECO (Engineering Change Order) process. Show less I was a top contributor in launching new automotive businesses and factory launches in York, PA, Spartanburg, SC, and Detroit, MI, working with Harley Davidson, BMW, and General Motors. As the Quality lead on 3 of these ventures, I set up the Quality systems from top to bottom. I designed work cells and defined processes for automotive assembly processes. This included PFMEAs, Control Plans, Standardized Work, training, and continuous improvements. Eliminated several headcount by… Show more I was a top contributor in launching new automotive businesses and factory launches in York, PA, Spartanburg, SC, and Detroit, MI, working with Harley Davidson, BMW, and General Motors. As the Quality lead on 3 of these ventures, I set up the Quality systems from top to bottom. I designed work cells and defined processes for automotive assembly processes. This included PFMEAs, Control Plans, Standardized Work, training, and continuous improvements. Eliminated several headcount by automating the ECO (Engineering Change Order) process. Show less



Firth Rixson

• China
• Business Consulting and Services

• Graduate Development Program, Mechanical Engineer

  • Apr 2011 - Jun 2012

  As the continuous improvement engineer and operations manager for an aerospace forging work cell, I simultaneously drove the non-conformance rate down by 15% and the production rate up by 15% while maintaining stellar rapport with the employees. I coupled detailed Quality and performance analysis with continuous improvement and motivation efforts. As the continuous improvement engineer and operations manager for an aerospace forging work cell, I simultaneously drove the non-conformance rate down by 15% and the production rate up by 15% while maintaining stellar rapport with the employees. I coupled detailed Quality and performance analysis with continuous improvement and motivation efforts.



E-470 Public Highway Authority

• United States
• Truck Transportation
• 1 - 100 Employee

• Operations Intern

  • May 2010 - Mar 2011

  I performed a wide range of duties including the analysis of a multi-million dollar contract proposal, authoring of a technical marketing study, prepared product recommendations, performed various continuous improvement projects and research projects, did charting for Six Sigma analysis, and served as a maintenance technician responsible for the operation of sophisticated technology. I performed a wide range of duties including the analysis of a multi-million dollar contract proposal, authoring of a technical marketing study, prepared product recommendations, performed various continuous improvement projects and research projects, did charting for Six Sigma analysis, and served as a maintenance technician responsible for the operation of sophisticated technology.