Experience

FTO

• United States
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Director of Sales and Customer Success

  • Jul 2022 - Present

• Sales and Client Relations Coordinator

  • Jun 2021 - Jul 2022



Independent Contractor/Freelance Event Production Specialist

• Event Administration

  • Apr 2018 - Jul 2022

  Assist department directors with payroll for 100 staff members, manage daily operations, create organizational infrastructure, radio dispatch, and staff scheduling. LIVE EVENTS INCLUDE:*Coachella Music Festival 2018, 2019- Indio, CA (Venue Operations)*Stagecoach Music Festival 2018, 2019- Indio, CA (Venue Operations)*Electric Daisy Carnival 2018- Las Vegas, NV (Artist Hospitality)

• Logistics and Operations

  • Apr 2017 - Jul 2022

  Facilitate needs of various departments to provide materials and support to build and produce the event. Logistics Operations require managing inventory and distribution of heavy equipment, tools, and shipping and receiving materials. Redesigned and streamlined the Shipping and Receiving system & operation for the ESPN Summer & Winter X Games.Other Operations responsibilities have included overseeing daily department operations as Administrator for the Venue Operations department, event access and crowd control with Perimeter Operations, Staff Services with Business Operations, managing inventory of assets, and dispatching equipment and crew members.LIVE EVENTS INCLUDE:*ESPN Winter X Games 2019, 2020- Aspen , CO (Logistics)*ESPN Summer X Games 2018, 2019- Minneapolis, MN (Logistics)*ESPN Winter X Games 2018- Aspen, CO (Business Operations)*Stagecoach Music Festival 2018, 2019- Indio, CA (Venue Operations)*Coachella Music Festival 2018, 2019- Indio, CA (Venue Operations)*Stagecoach Music Festival 2017- Indio, CA (Perimeter Operations)*Coachella Music Festival 2017- Indio, CA (Perimeter Operations) Show less

• Artist Relations

  • Jul 2014 - Jul 2022

  Liaise between artist management, talent, and the event in all aspects of multiple Artists' participation and experience on-site at the event. Advance and day of show organization of logistics include load in and out details, transportation, hospitality areas, stage performance, payment settlement, media opportunities, merchandise sales, and fan interaction. Work directly with stage management and various event departments to achieve a seamless experience for the talent and their management.LIVE EVENTS INCLUDE:*Friendship Music Cruise 2018, 2019- Miami, FL/Coco Cay, Bahamas*Buku Music & Art Project 2018, 2019- New Orleans, LA*Aftershock Festival 2017, 2018- Sacramento, FL*Suwanee Hulaween 2016- Live Oak, FL*Hangout Music Festival 2016- Gulf Shores, AL*Small State Great Beer Festival 2016- Hartford, CT*Mountain Jam 2014 & 2017- Hunter, NY*Taste of Country 2015 & 2017- Hunter, NY*Gathering of the Vibes 2014- Bridgeport, CT Show less

• Artist Hospitality

  • Jun 2013 - Jul 2022

  Create unforgettable experiences backstage and on stage for Artists, tour management, and guests. Work with Artist Hospitality team to satisfy artist requests and provide comfortable and private green room and lounge areas. Duties includes maintaining relationships with upwards of 60 performing acts over the course of a few days and managing their needs, installing art and decor, overseeing teams of volunteers, and production running.Artist Hospitality Director responsibilities include creating budgets, staffing, environmental design, advancing rider needs with tour management and coordinating interdepartmentally to execute a successful Hospitality operation. LIVE EVENTS INCLUDE:~ARTIST HOSPITALITY DIRECTOR~*ComplexCon 2018- Long Beach, CA*Mempho Music Festival 2018- Memphis, TN*Jungle Jam 2015 & 2017- Jaco, Costa Rica~ARTIST HOSPITALITY COMPOUND MANAGER/LIAISON~*Electric Daisy Carnival 2018- Las Vegas, NV*Aftershock Festival 2017 & 2018- Sacramento, CA*LOCKN' Music Festival 2017 & 2018- Arrington, VA*Panorama Music Festival 2017 & 2018- New *Electric Forest 2017 & 2018- Rothbury, MI*Okeechobee Music & Arts Festival 2017 & 2018- Okeechobee, FL*Suwanee Hulaween 2017- Live Oak, FL*Austin City Limits 2016 & 2017- Austin, TX*Lollapalooza 2015- Chicago, IL*Taste of Country 2015 & 2017- Hunter, NY*Mountain Jam 2014 & 2017- Hunter, NY*Governors Ball Music Festival 2013 & 2016-2019- New York, NY Show less

• VIP Client Services

  • Jun 2013 - Jul 2022

  International and national event experience creating and implementing VIP guest programs for music and sporting events. As VIP Program Director, responsibilities included developing and executing VIP programming which provide exceptional experiences for VIP guests including private concerts, designated lounge and concert viewing areas, Artist meet & greets, food and beverage, contests and activities, and custom gifts. Required to create budgets, hire staff, manage staff and volunteers, and oversee all programming. LIVE EVENTS INCLUDE:~VIP PROGRAM DIRECTOR~*Bella Terra Music Festival 2013- Stephentown, NY~VIP PROGRAM MANAGER~*Zac Brown Band "Eat and Greet"*Catskill Chill 2015 & 2016- Lakewood, PA*Superbowl XLVIII 2014- East Rutherford, NJ Show less

• Lodging Captain

  • Jan 2017 - Mar 2019

  As bilingual (Spanish-English) Hotel Captain at a 5-star resort, work with CID Presents Lodging, Concierge, Credentials, and Guest Services teams, and local resort staff to organize all guest package purchases and hotel assignments. Oversee and manage event check in/out and duration of stay operations. Work directly with guests and resort to provide an exceptional destination event experience.CID PRESENTS EVENTS INCLUDE:*Bassnectar's Dejavoom 2019- Riviera Maya, Mexico*Dead & Company Playing in the Sand 2018- Riviera Maya, Mexico*Dave Matthews and Tim Reynolds Riviera Maya 2017, 2018 & 2019- Riviera Maya, Mexico*Luke Bryan's Crash My Playa 2017 & 2018- Riviera Maya, Mexico*Phish Riviera Maya 2017 & 2019- Riviera Maya, Mexico Show less



15toKnow

• United States
• Medical and Diagnostic Laboratories
• 1 - 100 Employee

• Operations Coordinator

  • Feb 2021 - Jun 2021

  Operations for COVID-19 testing and vaccinations Special Programs and Group Testing Manager Operations for COVID-19 testing and vaccinations Special Programs and Group Testing Manager



Outlaw Music Festival Tour

• Various

• Production Assistant

  • Sep 2017 - Sep 2018

  *Production Assistant to Tour Management *Outlaw/Blackbird Presents Guest Experience Coordinator *Production Assistant to Tour Management *Outlaw/Blackbird Presents Guest Experience Coordinator



Hollywood POP Gallery

• United States
• Events Services
• 1 - 100 Employee

• Senior Event Producer, Entertainment Booking Agent, Director of Marketing and Business Development

  • Jun 2010 - Sep 2016

  EVENT PRODUCTION, EVENT MANAGEMENT, AND ENTERTAINMENT BOOKING *Develop event concepts, create proposals, plan, and produce national and international events amongst the luxury market *Create budgets, schedule production, book event venues, manage permitting, coordinate A/V and rentals, hire vendors, manage logistics and on-site event execution *Book entertainment including celebrity talent *Design live event experiences and decorative environments *Manage event staff and vendor relations *Manager & Booking Agent for nationally touring recording artist June 2011- August 2013 *Experience working with high profile private and corporate clients MARKETING AND BUSINESS DEVELOPMENT *Network and initiate direct outreach to acquire business leads *Secure promotional marketing opportunities *Write media content for company public relations *Develop and execute company email marketing campaigns *Develop company website with web designer *Develop and design company promotional material ADDITIONAL EXPERIENCE *Sponsorship *Operations Management Show less