Experience

Righi Fitch Law Group

• United States
• Law Practice
• 1 - 100 Employee

• Administrative Assistant

  • Feb 2020 - Present



30/10 Weight Loss for Life

• Phoenix, Arizona Area

• Health And Wellness Coach

  • Nov 2019 - Jan 2020

  · Analyzed comprehensive body analysis reports · Coached individuals on health and wellness · Provided positive reinforcement and continued reassurance in regards to client’s progress · Scheduled Appointments · Developed meal plans and made updates to individual plans as necessary to ensure continued progress · Maintained store appearance · Opened and closed store · Helped manage and process inventory · Processed daily deposits · Analyzed comprehensive body analysis reports · Coached individuals on health and wellness · Provided positive reinforcement and continued reassurance in regards to client’s progress · Scheduled Appointments · Developed meal plans and made updates to individual plans as necessary to ensure continued progress · Maintained store appearance · Opened and closed store · Helped manage and process inventory · Processed daily deposits



Vantage Self Directed Retirement Accounts

• Phoenix, Arizona Area

• Document Administration Specialist

  • Oct 2018 - Nov 2019

  · New Account and Transactional Data Entry · Maintained client follow up for missing information · Provided excellent customer service continuously · Developed, created, and managed company projects to increase department efficiency · Worked and collaborated on a team for various company-wide projects · New Account and Transactional Data Entry · Maintained client follow up for missing information · Provided excellent customer service continuously · Developed, created, and managed company projects to increase department efficiency · Worked and collaborated on a team for various company-wide projects



Vantage Retirement Plans LLC

• Client Care Specialist

  • May 2017 - Nov 2019

  Central Point of Contact for Incoming and Outgoing Calls Provide High Class Customer Service Help Resolve Client Issues and Provide updates on their respective accounts Review and Construct New Processes and Procedures to create more efficiencies Complete Daily Tasks by updating accounts, sending out appropriate documentation, and assisting team members with customers needs Central Point of Contact for Incoming and Outgoing Calls Provide High Class Customer Service Help Resolve Client Issues and Provide updates on their respective accounts Review and Construct New Processes and Procedures to create more efficiencies Complete Daily Tasks by updating accounts, sending out appropriate documentation, and assisting team members with customers needs



Vantage Self Directed Retirement Plans

• Phoenix, Arizona Area

• Wellness Program Coordinator

  • May 2017 - Nov 2019

  · Developed, created, and managed company projects to increase department efficiency · Worked and collaborated on a team for various company-wide projects · Created & Developed a new company wellness program with continual maintenance · Worked with outside vendors to implement company workshops · Developed company-wide wellness challenges to incentivize and improve overall health of employees · Implemented a wellness program budget with updates quarterly · Developed, created, and managed company projects to increase department efficiency · Worked and collaborated on a team for various company-wide projects · Created & Developed a new company wellness program with continual maintenance · Worked with outside vendors to implement company workshops · Developed company-wide wellness challenges to incentivize and improve overall health of employees · Implemented a wellness program budget with updates quarterly



Parkersbug Veterinary Hospital

• Parkersburg, West Virginia Area

• Receptionist

  • Oct 2015 - Apr 2017

  -Served as the central point of contact for all outside vendors needing to gain access to the building -Managed and maintained reception area - Used customer service skills to greet visitors and respond to telephone and in-person requests for information, as well as cater to client’s needs and special requests -Received and distributed faxes and mail in a timely manner -Worked independently and collaboratively on assigned tasks -Handled billing and payment procedures with cliental



Charlotte Russe

• Parkersburg, West Virginia Area

• Sales Associate

  • Jun 2013 - Nov 2016

  · Maintained store appearance · Provided high-quality customer service by helping clients with any questions and/or needs · Organized company apparel in an appealing manner · Resolved customer complaints or issues to strengthen company reputation and grow customer retention · Achieved sales targets set each month · Created promotional contests to move product · Maintained store appearance · Provided high-quality customer service by helping clients with any questions and/or needs · Organized company apparel in an appealing manner · Resolved customer complaints or issues to strengthen company reputation and grow customer retention · Achieved sales targets set each month · Created promotional contests to move product



ScribeAmerica

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Quality Assurance Specialist/ Medical Scribe

  • Jul 2014 - Aug 2015

  · Interpreted and dictated medical notes on patient files as per Physician request · Kept accurate accounts of each patient visit · Recorded and documented specific information about each patient on their chart · Trained and coached new employees on company rules and regulations · Conducted evaluations on employee efficiency · Reviewed employee progress and productivity on a monthly basis · Developed monthly performance improvement plans · Interpreted and dictated medical notes on patient files as per Physician request · Kept accurate accounts of each patient visit · Recorded and documented specific information about each patient on their chart · Trained and coached new employees on company rules and regulations · Conducted evaluations on employee efficiency · Reviewed employee progress and productivity on a monthly basis · Developed monthly performance improvement plans