Jordan Farrell
Manager of Training and Development at Your Pie Franchising, LLC- Claim this Profile
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Bio
Experience
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Your Pie Franchising, LLC
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United States
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Restaurants
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100 - 200 Employee
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Manager of Training and Development
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Jan 2023 - Present
I train all new hires between two Your Pie locations. I created a training template for the two locations managers to use in continuous development after the new hires are trained. I work closely with the Owner and general managers of the locations in establishing and raising their culture standards, lowering their turnover rates, lowering their COGS by training, elevating customer satisfaction, and developing their team and leaders. I train all new hires between two Your Pie locations. I created a training template for the two locations managers to use in continuous development after the new hires are trained. I work closely with the Owner and general managers of the locations in establishing and raising their culture standards, lowering their turnover rates, lowering their COGS by training, elevating customer satisfaction, and developing their team and leaders.
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Chick-fil-A Restaurants
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United States
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Restaurants
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700 & Above Employee
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Team Supervisor
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Nov 2021 - Jan 2023
Started as a front-of-house team member, and with my prior experience was cross-trained as a back-of-house team member. Learned opening operations for the front-of-house and lead result driven shifts in all ways including, but not limited to: sales, team development, and customer satisfaction. Started as a front-of-house team member, and with my prior experience was cross-trained as a back-of-house team member. Learned opening operations for the front-of-house and lead result driven shifts in all ways including, but not limited to: sales, team development, and customer satisfaction.
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Chick-fil-A Restaurants
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United States
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Restaurants
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700 & Above Employee
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BOH Team Member
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Sep 2019 - Dec 2019
Worked as a back-of-house team member. Only worked for four months in the role because I transferred to a new college. Worked as a back-of-house team member. Only worked for four months in the role because I transferred to a new college.
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Aliquippa Impact
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Pittsburgh, Pennsylvania, United States
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Summer Intern
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Jun 2019 - Aug 2019
Summer internship for a student ministry camp in the inner-city of Pittsburgh, PA. I was an assistant teacher to a class for 3 months. Helped in leading many class lessons and discussions. Also, supervised several field trips. Summer internship for a student ministry camp in the inner-city of Pittsburgh, PA. I was an assistant teacher to a class for 3 months. Helped in leading many class lessons and discussions. Also, supervised several field trips.
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McDonald's
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United States
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Restaurants
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700 & Above Employee
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Food Service Worker
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Jun 2016 - Jul 2017
Worked on an off as a team player while I was a junior and senior in high school. I took orders on front and in the drive-thru, learned the kitchen operations, and opened the store on the weekends. Helped in training the new hires. Worked on an off as a team player while I was a junior and senior in high school. I took orders on front and in the drive-thru, learned the kitchen operations, and opened the store on the weekends. Helped in training the new hires.
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Education
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Gordon State College (official)
Associate's degree, Arts Core Curriculum