Experience

Ludger Limited

• United Kingdom
• Biotechnology Research
• 1 - 100 Employee

• Production Technician

  • Jan 2015 - Present

  • ISO 9001 accredited laboratory.• Following standard operating procedures to produce Ludger catalogue products.• Quality Control analysis of Ludger catalogue products by fluorescent labelling of the glycans and separation by UHPLC (Dionex Ultimate 3000 and Waters Acquity) with a fluorescent detector.• Knowledge and use of Chromeleon to produce QC reports.• Preparation of various HPLC solvents.• Ensuring that standard operating procedures are kept up to date.• Monitoring stock levels using SAP Business One and updating a low stock report spreadsheet on a weekly basis.• Inspecting products produced by colleagues to ensure that they are to the correct standard.



Lloyds Bank

• United Kingdom
• Banking
• 700 & Above Employee

• Customer Service Assistant

  • Feb 2009 - Oct 2014

  •Communication skills developed from conversing with customers regarding their accounts, explanation of problems solved, answering queries and handling complaints•Been given extra responsibility loading and balancing the cashpoint despite only working part time•Handling money•A keen eye for detail from identifying fraudulent items; e.g. notes and cheques •Communication skills developed from conversing with customers regarding their accounts, explanation of problems solved, answering queries and handling complaints•Been given extra responsibility loading and balancing the cashpoint despite only working part time•Handling money•A keen eye for detail from identifying fraudulent items; e.g. notes and cheques