Figure Skating Coach

• 2011 - Present

Private Coach Pole Harness Assessor Private Coach Pole Harness Assessor

Shift Lead

• Jun 2021 - Oct 2022

- Supported recruitment events with 100+ applicants. - Trained, coached, and led over 100 new associates. - Led teams of 8+ associates to efficiently perform general operational responsibilities. - Thrived in a high-volume environment serving over 350 guests in one shift.

Bayhost / Event Ambassador

• May 2018 - Jun 2021

- Greeting customers - Enthusiastically guiding guest through menu - Anticipating guest needs - Going above and beyond guest expectations

Ice Rink Manager

• Jun 2019 - Jul 2021

- Directed staff training and development to meet Dreamworld customer service standards.- Maintained operational efficiency with proactive oversight and corrections.- Implemented safety policies to eliminate or reduce incidents.-Scheduled and directed staff in daily work assignments to maximise productivity.- Ensured guests are well taken care of during their visit by creating a fun, welcoming environment for guests of all ages - Queue Management

Food And Beverage Attendant

• Sep 2019 - Mar 2020

Administrative Assistant

• Aug 2019 - Oct 2019

- Successfully scheduled meetings between clients/members and managerial employees while ensuring availability aligns with both parties. - Organised and communicated travel arrangements for members attending an end of year Unity Day, including flights and hotel bookings, ensuring all members travel requirements were met. - Reviewed and proofread marketing handouts such as pamphlets and flyers before sending them to production in order to reduce technical errors. - Successfully scheduled meetings between clients/members and managerial employees while ensuring availability aligns with both parties. - Organised and communicated travel arrangements for members attending an end of year Unity Day, including flights and hotel bookings, ensuring all members travel requirements were met. - Reviewed and proofread marketing handouts such as pamphlets and flyers before sending them to production in order to reduce technical errors.

Polling Assistant

• Jul 2016 - Jul 2016

- Issue ordinary votes in compliance with policy, procedures and ballot paper principles. - Manage the use of ballot boxes by electors. - Manage the queue of voters - Assist with the end-of-day activities at the polling place - Issue ordinary votes in compliance with policy, procedures and ballot paper principles. - Manage the use of ballot boxes by electors. - Manage the queue of voters - Assist with the end-of-day activities at the polling place