Experience

Skytech Gaming

• United States
• Computer Hardware Manufacturing
• 1 - 100 Employee

• Technical Support Trainer

  • juin 2020 - - aujourd’hui

  Train new and current Customer and Technical support agents in both company policy and basic troubleshooting and computer repair skills.Assists customers with both Customer Service Questions and Technical Issues. Experienced with recommending systems based on their needs and budget. Helps diagnose and troubleshoot technical issues via phone, LiveChat, email, and Amazon Messages. Train new and current Customer and Technical support agents in both company policy and basic troubleshooting and computer repair skills.Assists customers with both Customer Service Questions and Technical Issues. Experienced with recommending systems based on their needs and budget. Helps diagnose and troubleshoot technical issues via phone, LiveChat, email, and Amazon Messages.



San Diego Self Storage

• United States
• Real Estate
• 1 - 100 Employee

• Customer Service Representative

  • juin 2018 - juin 2020

  Worked to give people the best storage experience possible. Recommended units based on customer needs, both via phone and in person. Handled payments for customers already renting, as well as other customer issues such as delinquencies and auction proceedings. Worked to give people the best storage experience possible. Recommended units based on customer needs, both via phone and in person. Handled payments for customers already renting, as well as other customer issues such as delinquencies and auction proceedings.



Subway

• United States
• Restaurants
• 1 - 100 Employee

• Assistant Manager

  • janv. 2016 - juin 2018

  Manage inventory for food items. Assist customers and ring orders. Final daily count for cash and deposits. Manage inventory for food items. Assist customers and ring orders. Final daily count for cash and deposits.