Jordan Dant

Senior Manager, Customer Success at Braviant Holdings
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Contact Information
us****@****om
(386) 825-5501
Location
Evanston, Illinois, United States, US

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Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Senior Manager, Customer Success
      • Aug 2021 - Present

    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Technology Consulting Manager
      • Dec 2018 - Aug 2021

    • Financial Services Consultant - Finance and Risk
      • Dec 2016 - Dec 2018

    • Business & Technology Delivery Senior Analyst
      • Sep 2015 - Nov 2016

    • United States
    • Banking
    • 700 & Above Employee
    • Tech Associate - Production Services
      • Feb 2014 - Aug 2015

    • United States
    • Banking
    • 700 & Above Employee
    • Business Analyst Intern
      • Jun 2013 - Aug 2013

      - Worked in the Business Analyst role for the Call Center and Voice Technology Stability group. - Observed and redesigned an on-going application monitoring update process - Collaborated with application teams to create high-level, single point of failure documentation for critical applications -Supported efforts to initiate new application error reporting - Worked in the Business Analyst role for the Call Center and Voice Technology Stability group. - Observed and redesigned an on-going application monitoring update process - Collaborated with application teams to create high-level, single point of failure documentation for critical applications -Supported efforts to initiate new application error reporting

    • United States
    • Higher Education
    • 700 & Above Employee
    • Intramural Sports Supervisor
      • Jan 2011 - May 2013

    • United States
    • Banking
    • 700 & Above Employee
    • Business Analyst Intern
      • Jun 2012 - Aug 2012

      - Worked in the Business Analyst role for the Call Center, Voice and Fraud Technology Stability group. - Compiled a user friendly interface of application criticality, functions, and known/documented workarounds as well as workaround risks and impacts - Identified contradictions, opportunities, and gaps between lines of business - Established a process to make ongoing updates and changes of information manageable and as current as possible - Worked in the Business Analyst role for the Call Center, Voice and Fraud Technology Stability group. - Compiled a user friendly interface of application criticality, functions, and known/documented workarounds as well as workaround risks and impacts - Identified contradictions, opportunities, and gaps between lines of business - Established a process to make ongoing updates and changes of information manageable and as current as possible

Education

  • Purdue University
    Bachelor of Science in Industrial Engineering, Industrial Engineering
    2009 - 2013

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