Experience

Braviant Holdings

• United States
• Financial Services
• 1 - 100 Employee

• Senior Manager, Customer Success

  • Aug 2021 - Present



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Technology Consulting Manager

  • Dec 2018 - Aug 2021

• Financial Services Consultant - Finance and Risk

  • Dec 2016 - Dec 2018

• Business & Technology Delivery Senior Analyst

  • Sep 2015 - Nov 2016



Bank of America

• United States
• Banking
• 700 & Above Employee

• Tech Associate - Production Services

  • Feb 2014 - Aug 2015



Bank of America

• United States
• Banking
• 700 & Above Employee

• Business Analyst Intern

  • Jun 2013 - Aug 2013

  - Worked in the Business Analyst role for the Call Center and Voice Technology Stability group. - Observed and redesigned an on-going application monitoring update process - Collaborated with application teams to create high-level, single point of failure documentation for critical applications -Supported efforts to initiate new application error reporting - Worked in the Business Analyst role for the Call Center and Voice Technology Stability group. - Observed and redesigned an on-going application monitoring update process - Collaborated with application teams to create high-level, single point of failure documentation for critical applications -Supported efforts to initiate new application error reporting



Purdue University

• United States
• Higher Education
• 700 & Above Employee

• Intramural Sports Supervisor

  • Jan 2011 - May 2013



Bank of America

• United States
• Banking
• 700 & Above Employee

• Business Analyst Intern

  • Jun 2012 - Aug 2012

  - Worked in the Business Analyst role for the Call Center, Voice and Fraud Technology Stability group. - Compiled a user friendly interface of application criticality, functions, and known/documented workarounds as well as workaround risks and impacts - Identified contradictions, opportunities, and gaps between lines of business - Established a process to make ongoing updates and changes of information manageable and as current as possible - Worked in the Business Analyst role for the Call Center, Voice and Fraud Technology Stability group. - Compiled a user friendly interface of application criticality, functions, and known/documented workarounds as well as workaround risks and impacts - Identified contradictions, opportunities, and gaps between lines of business - Established a process to make ongoing updates and changes of information manageable and as current as possible