Jordan Dant
Senior Manager, Customer Success at Braviant Holdings- Claim this Profile
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Bio
Experience
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Braviant Holdings
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United States
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Financial Services
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1 - 100 Employee
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Senior Manager, Customer Success
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Aug 2021 - Present
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Accenture
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Ireland
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Business Consulting and Services
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700 & Above Employee
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Technology Consulting Manager
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Dec 2018 - Aug 2021
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Financial Services Consultant - Finance and Risk
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Dec 2016 - Dec 2018
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Business & Technology Delivery Senior Analyst
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Sep 2015 - Nov 2016
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Bank of America
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United States
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Banking
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700 & Above Employee
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Tech Associate - Production Services
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Feb 2014 - Aug 2015
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Bank of America
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United States
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Banking
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700 & Above Employee
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Business Analyst Intern
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Jun 2013 - Aug 2013
- Worked in the Business Analyst role for the Call Center and Voice Technology Stability group. - Observed and redesigned an on-going application monitoring update process - Collaborated with application teams to create high-level, single point of failure documentation for critical applications -Supported efforts to initiate new application error reporting - Worked in the Business Analyst role for the Call Center and Voice Technology Stability group. - Observed and redesigned an on-going application monitoring update process - Collaborated with application teams to create high-level, single point of failure documentation for critical applications -Supported efforts to initiate new application error reporting
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Purdue University
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United States
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Higher Education
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700 & Above Employee
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Intramural Sports Supervisor
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Jan 2011 - May 2013
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Bank of America
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United States
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Banking
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700 & Above Employee
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Business Analyst Intern
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Jun 2012 - Aug 2012
- Worked in the Business Analyst role for the Call Center, Voice and Fraud Technology Stability group. - Compiled a user friendly interface of application criticality, functions, and known/documented workarounds as well as workaround risks and impacts - Identified contradictions, opportunities, and gaps between lines of business - Established a process to make ongoing updates and changes of information manageable and as current as possible - Worked in the Business Analyst role for the Call Center, Voice and Fraud Technology Stability group. - Compiled a user friendly interface of application criticality, functions, and known/documented workarounds as well as workaround risks and impacts - Identified contradictions, opportunities, and gaps between lines of business - Established a process to make ongoing updates and changes of information manageable and as current as possible
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Education
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Purdue University
Bachelor of Science in Industrial Engineering, Industrial Engineering