Experience

REMPREX, LLC

• United States
• Truck Transportation
• 100 - 200 Employee

• Field Service Technician

  • Jul 2020 - Present

  •Apply knowledge of electronics, electrical circuits, mechanics, and programming through maintenance, installation, and auditing of the AGS. •Work with clients, by phone and in person, to identify operational and technical issues, and communicate potential downtime prior to beginning repair. •Install, repair, and document equipment and other products; replace defective units and components, as appropriate. •Properly apply Red Tags to defective parts and place on the Return Merchandise Authorization (RMA) shelf. •Place unused spare parts in the warehouse. •Audit spare parts and RMA inventory. •Prepare all necessary information, tools, and parts to complete daily responsibilities. •Accurately plan out all dispatches for the day. •Prepare necessary parts to accommodate required repairs as well as unforeseen occurrences. •Perform an audit of the service vehicle, including safety equipment, tools, tires, damage, and cleanliness. •Prepare, review, and complete work orders, Global Monitoring System (GMS) tickets, and Red Tags• .Prepare the work area with all required safety postings and clean up the work area upon completion of required work. •Safely operate a service vehicle for transportation purposes to and from the work area. •Provide top-of-the-line customer service to REMPREX clients. •Demonstrate a positive attitude. •Perform in-house hardware troubleshooting and repair. •Provide assistance to TSG Level I Support Technicians between dispatches. •Maintain a clean work environment in the lab, vehicle, garage, and warehouse. Show less



Crown Equipment Corporation

• United States
• Truck Transportation
• 700 & Above Employee

• Field Service Technician

  • Jun 2018 - Jul 2020

  • Liaise with customers to resolve issues and complaints • Work with Customer Service Specialists and parts department to provide quotes to customers • Ensure all work orders are completed in a timely manner with accuracy • Maintain 100% monthly PM completion • Embrace the “Respect The Brand” and “Integrity Service” initiatives • Complete "Train the Trainer" Operator Trainer Course • Liaise with customers to resolve issues and complaints • Work with Customer Service Specialists and parts department to provide quotes to customers • Ensure all work orders are completed in a timely manner with accuracy • Maintain 100% monthly PM completion • Embrace the “Respect The Brand” and “Integrity Service” initiatives • Complete "Train the Trainer" Operator Trainer Course



Liftow Limited

• Canada
• Automation Machinery Manufacturing
• 200 - 300 Employee

• Road Service Technician

  • Jan 2015 - Jun 2018

  • Service, diagnose & repair material handling equipment • Work directly with CSR to provide accurate quotes to the customer • Maintain above average PM completion rate • Fabricate and machine parts when requested • Ensure preventative maintenance is completed at required intervals • Respond to dispatched service calls • Complete all work orders with accuracy • Service, diagnose & repair material handling equipment • Work directly with CSR to provide accurate quotes to the customer • Maintain above average PM completion rate • Fabricate and machine parts when requested • Ensure preventative maintenance is completed at required intervals • Respond to dispatched service calls • Complete all work orders with accuracy



YIT an Alta Company

• Canada
• Machinery Manufacturing
• 1 - 100 Employee

• Shop Technician

  • Sep 2013 - Jan 2015

  • Assist senior technicians with diagnosis and repair of machines sent into the shop • Perform pre-delivery inspections on new equipment • Prepare rental units to be shipped out to the customer as required • Assist the parts department with parts replenishment for road technicians • General building maintenance including replacement of lights and cleaning wash bays • Assist senior technicians with diagnosis and repair of machines sent into the shop • Perform pre-delivery inspections on new equipment • Prepare rental units to be shipped out to the customer as required • Assist the parts department with parts replenishment for road technicians • General building maintenance including replacement of lights and cleaning wash bays



Forzani Group Ltd

• Canada
• Security and Investigations
• 1 - 100 Employee

• Maintenance Technician

  • Feb 2009 - Sep 2013

  • Respond, diagnose & repair conveyor related breakdowns • Remove and rebuild conveyor reducers, rollers & motors • Fabricate various projects as instructed by management • General building maintenance and upkeep • Complete monthly PM list on the conveyor system • Respond, diagnose & repair conveyor related breakdowns • Remove and rebuild conveyor reducers, rollers & motors • Fabricate various projects as instructed by management • General building maintenance and upkeep • Complete monthly PM list on the conveyor system