Jordan Cortes

Outreach Program Coordinator at Feeding Wisconsin
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Contact Information
us****@****om
(386) 825-5501
Location
Madison, Wisconsin, United States, US

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Experience

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Outreach Program Coordinator
      • Oct 2019 - Present

      Provide detailed explanation of program benefits and application process Schedule appointments with FoodShare Outreach Specialists or directly with the Helpline staff Acts as liaison for client follow-up and communication with processing agency Assists in recruiting and training Helpline staff and interns Completes administrative tasks including calendar development, data reporting, organizing staff meetings, and note-taking Shares feedback for development of promotional strategies and collaterals Show less

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Customer Service Representative
      • Mar 2019 - Sep 2019

      Be the face of the company for clients Provide information about the company and services we provide Negotiate a deal with clients Update client accounts accordingly Write up tickets on a ticketing software Data Entry Be the face of the company for clients Provide information about the company and services we provide Negotiate a deal with clients Update client accounts accordingly Write up tickets on a ticketing software Data Entry

    • United States
    • Sports Teams and Clubs
    • 1 - 100 Employee
    • Field Manager
      • Aug 2018 - Sep 2019

      Update scores, inventory reports, and staff online in real time Oversee all operations taking place on the field Responsibilities include training, performance monitoring, planning, and analyzing Deals with complaints from clients with the aim to find a solution Update scores, inventory reports, and staff online in real time Oversee all operations taking place on the field Responsibilities include training, performance monitoring, planning, and analyzing Deals with complaints from clients with the aim to find a solution

  • Maplewood of Sauk Prarie
    • Prarie Du Sac, Wisconsin
    • Certified Nursing Assistant
      • Nov 2015 - Feb 2018

      Checking vital signs for patients and daily monitoring Maintaining privacy of patients as mentioned by HIPPA regulations Capable of maintaining electronic medical records daily Excellent customer service skills Checking vital signs for patients and daily monitoring Maintaining privacy of patients as mentioned by HIPPA regulations Capable of maintaining electronic medical records daily Excellent customer service skills

Education

  • Southwest Wisconsin Technical College

Community

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