Experience

Harding

• United Kingdom
• Retail
• 400 - 500 Employee

• Visual merchandiser

  • May 2019 - Present



TOPSHOP TOPMAN

• United Kingdom
• Retail Apparel and Fashion
• 700 & Above Employee

• Team Leader

  • Nov 2018 - May 2019



Selfridges

• United Kingdom
• Retail
• 700 & Above Employee

• Visual merchandiser

  • Jun 2018 - Nov 2018

  • Working closely with the Managers of both Womenswear and Menswear to help forward plan creative scheme launches and calendar events as well as floor moves and mannequin redresses. • Continually looking at what can be developed and improved upon across all departments to ensure these are consistently moving forward and are always enticing to the customer. • Putting together a weekly schedule and list of actions, setting realistic deadlines and prioritising effectively whilst ensuring best standards are always met. • Collaborating productively with the Manager of Womenswear during London fashion week, working in a fast paced environment on a tight schedule, applying final creative touches to retail spaces. • Designing and creating branding used throughout the store, processing branding orders at a high quantity for different departments within Selfridges, Operating the printing machines and applying the correct materials to finalize the vinyl, completing orders ensuring deadlines are met. Show less



Medusa Juice Ltd

• United Kingdom
• Retail
• 1 - 100 Employee

• Sales Executive

  • Jun 2014 - Dec 2017

  • Building the company, having the commitment and consistency to watch its growth and success, opening 3 of our own stores in the UK. • Manufacturing our own brand of E liquid, wholesaling the brand in over 250 shops in the UK. • Interviewing, training and managing employees, motivating them to reach their goals, developing their skills to exceed in upselling products, giving them guidance on building strong relationships with our customers and always contributing to their 360 degree feedback within the company. • Delegating tasks methodically to my team, whilst prioritising assignments effectively, to make sure deadlines are always met, or better ahead of time. • Developing a strong social media following across all platfroms in just 6 months, consistently making Medusa Juice social engineers in the electronic cigarette and E liquid industry • Planning major events for the company when attending the Vape expeditions each year at the NEC Arena in Birmingham. • Assisting with the development of our online website, using search engine optimization SEO as our main marketing channel which became number 1 for Eliquid wholesale searches in Google. • Working Closely with our clients in China and the UK maintaining a positive rapport using this as a catalyst to persuade cheaper future agreements which are cost effective, and help benefit the companies future growth. Show less



FatFace

• United Kingdom
• Retail
• 700 & Above Employee

• Crew Member

  • May 2011 - 2014

  • Leading seasonal launches set by FatFace VM Directors and implementing them throughout the store. • Using my exceptional customer service to build strong positive relationships with my customers, creating a welcoming environment, and always going above and beyond to ensure complete customer satisfaction. • Using my own initiative to create team incentives to help motivate my colleagues, contributing to the overall weekly and yearly targets. • Understanding the importance of how our products and price brackets are challenged by other high street competitors and how having a variety of products available, a strong replenishment of stock and a visually appealing store can influence new as well as current customers to remain loyal to FatFace. • Taking it upon myself to request shadow working the CEO of FatFace, Anthony Thompson, and being accepted to work beside him for 2 days, this involved opening a new store in Birmingham, assisting him with market research, and customer research as well as constructing strategies on how FatFace would move forward in the upcoming year. Show less