Experience

arcana

• Canada
• Hospitality
• 1 - 100 Employee

• New Property Opening Manager

  • May 2021 - Present

  As the New Property Opening Manager I am responsible for overseeing the daily operations of multiple properties within the expanding arcana portfolio. This includes managing budgets, developing & implementing standard operating procedures with the organization's architecture, and overseeing the development and opening of new properties. I work closely with other departments such as finance, internal operations, and construction to ensure the successful expansion of the company's portfolio. Key Responsibilities: + Develop and implement property-specific strategies to increase revenue and profitability + Develop and implement expansion strategies for new properties + Collaborate on the development and construction of new properties, including site selection, design, and construction management + Negotiate and manage relationships with vendors and contractors + Prepare reports and analysis on expansion performance + Manage budgets for multiple properties and ensure cost-effective operations + Represent the company in meetings with potential partners, landlords, and other stakeholders. + Develop a grounds and maintenance preventative schedule in order to reduce repair costs and ensure the property is maintained + Handle guest complaints and ensure guest satisfaction + Manage relationships with vendors and contractors + Ensure compliance with all local, provincial/state, and federal laws and regulations + Recruit, train, and manage property staff + Prepare reports and analysis on property performance Show less



Grow tea company

• Founder - Operations

  • Jan 2019 - Sep 2022

  + Product research & development + Content Creation for all platforms, Shopify, Pinterest, Blog, Instagram, & Tiktok + Developed all operating procedures including product packaging, supplier contracts, inventory & consumer communications + Researched and implemented product delivery with focus on being cost effective and efficiency + Inventory control + Created branding guide and investor decks + Ecommerce Website development + Third party vendor contract negotiations + Product research & development + Content Creation for all platforms, Shopify, Pinterest, Blog, Instagram, & Tiktok + Developed all operating procedures including product packaging, supplier contracts, inventory & consumer communications + Researched and implemented product delivery with focus on being cost effective and efficiency + Inventory control + Created branding guide and investor decks + Ecommerce Website development + Third party vendor contract negotiations



Osler Bluff Ski

• Collingwood, Ontario

• Social Communications & Media Administrator

  • Nov 2020 - Sep 2021

  + Established & directed all member communications, including new member acquisition, website copy, club signage, social media and employee communications + Led the project management on new website development + Implemented new communications software, reducing costs by 30% + Established & directed all member communications, including new member acquisition, website copy, club signage, social media and employee communications + Led the project management on new website development + Implemented new communications software, reducing costs by 30%



Mevotech

• Canada
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• Database Project

  • Dec 2020 - May 2021

  + Built database listings for 1000+ products + Built database listings for 1000+ products



Jacks Point Winery

• New Zealand

• Assistant Operations Manager

  • Jan 2013 - Jan 2015

  + Assisted in all daily operations of clubhouse, golf course and winery. Directly supporting Operations Director. + Improving operational management systems, processes and best practices + Purchase materials, plan inventory and oversee clubhouse efficiency + Formulate strategic and operational objectives + Planning all events over 80 pax + Assisted in all daily operations of clubhouse, golf course and winery. Directly supporting Operations Director. + Improving operational management systems, processes and best practices + Purchase materials, plan inventory and oversee clubhouse efficiency + Formulate strategic and operational objectives + Planning all events over 80 pax