Experience

AP Security (APS) Ltd

• United Kingdom
• Security and Investigations
• 1 - 100 Employee

• Safety Steward

  • Feb 2015 - Present

  - Effectively communicated with people and colleagues at all levels, age groups and from different backgrounds - Highly experienced in crowd control and managing spectator disorder inside the grounds - Remained alert for any situations of conflict, with the skills to handle or prevent matters escalating as well as showing confidence to challenge people - Developed exceptional observation and judgement in difficult and unexpected situations, providing a calm and mature response - Effectively communicated with people and colleagues at all levels, age groups and from different backgrounds - Highly experienced in crowd control and managing spectator disorder inside the grounds - Remained alert for any situations of conflict, with the skills to handle or prevent matters escalating as well as showing confidence to challenge people - Developed exceptional observation and judgement in difficult and unexpected situations, providing a calm and mature response



Kier Group

• United Kingdom
• Construction
• 700 & Above Employee

• Resolutions Officer

  • Feb 2015 - Feb 2017

  - Worked as part of a close knit team answering inbound calls, providing detailed and accurate information to customers as well as meeting individual performance targets including call quality - Answered customer enquiries efficiently and handled any complaints or difficult situations professionally and in a timely manner - Behaved in a professional and effective manner when dealing with customers on the phone, providing a first class service - Built a genuine rapport with each customer, strengthening and enhancing the company perception and reputation as well as effectively managing challenging customer queries and problems - Worked individually using own initiative as well as part of a team, fostering a strong team work ethic and spirit, flexibility and motivation - Provided a high level of customer service and satisfaction, ensuring that customers received a quick response and resolution to their enquiries, issues or complaints - Displayed a high level of focus and concentration when following instructions as well as demonstrating speed and accuracy for performing repetitive tasks - Complied with strict Health and Safety, Welfare, Security and Fire Safety procedures, policies and standards Show less



Lock 17/Dingwalls

• Camden Market

• Head/Assistant Chef (Temporary)

  • Nov 2014 - Jan 2015

  - Worked alongside the Head Chef over Christmas, A comedy night was held four days a weeks with 350+ guests each night. - Head Chef left in my second week, I was asked to run the kitchen during the events until January - I Prepped cooked and served mains and desserts whilst delegating tasks and roles to kitchen staff - Proven ability to work in a pressurised environment working to tight timescales - Worked alongside the Head Chef over Christmas, A comedy night was held four days a weeks with 350+ guests each night. - Head Chef left in my second week, I was asked to run the kitchen during the events until January - I Prepped cooked and served mains and desserts whilst delegating tasks and roles to kitchen staff - Proven ability to work in a pressurised environment working to tight timescales



IMPEX TK CHEMIST

• London, United Kingdom

• Postal Delivery Worker (Part-Time)

  • Jan 2014 - Mar 2014

  - Trusted with customers prescription medication - Developed excellent customer service and time management skills, ensuring mail was delivered on time - Trusted with customers prescription medication - Developed excellent customer service and time management skills, ensuring mail was delivered on time



Greene King

• United Kingdom
• Food and Beverage Services
• 700 & Above Employee

• Commis Chef

  • Oct 2013 - Dec 2013

  - Demonstrated a disciplined and organised approach to prioritise the workload in a fast paced environment - Worked Double shifts on my own - Demonstrated a disciplined and organised approach to prioritise the workload in a fast paced environment - Worked Double shifts on my own



JD Wetherspoon

• Camden Market

• Chef

  • Apr 2013 - Oct 2013

  - Worked under pressure in a multi-tasking environment within specific guidelines. - Worked under pressure in a multi-tasking environment within specific guidelines.



Arena Restaurant

• Germany
• Restaurants
• 1 - 100 Employee

• Assistant Chef (Work Experience)

  • Apr 2013 - Apr 2013

  Assisted Head Chef Assisted Head Chef



Fifteen

• Spain
• Restaurants
• 1 - 100 Employee

• Apprenticeship Taster Course/Training - 2 Weeks

  • Mar 2013 - Apr 2013

  Trained in Butchery, Fish mongering, Pasta Making, Knife Skills in Jamie Oliver's Fifteen Restaurant Trained in Butchery, Fish mongering, Pasta Making, Knife Skills in Jamie Oliver's Fifteen Restaurant



Lighthouse Studios ltd

• Shackwell Lane, London, United Kingdom

• Caretaker

  • Apr 2011 - Mar 2013

  Cleaning, General Repairs, Assisting Major Works, Dealt with customer queries Cleaning, General Repairs, Assisting Major Works, Dealt with customer queries



Splendid Staffing

• United Kingdom
• Staffing and Recruiting
• 100 - 200 Employee

• Silver Service Waitor

  • Jan 2011 - Apr 2011