Experience

Mail Shark

• United States
• Advertising Services
• 1 - 100 Employee

• Vice President of Digital Production

  • Oct 2010 - Present



Genesius Theatre | See the Difference

• United States

• Marketing Director

  • Jul 2010 - Feb 2020



KFC

• United States
• Restaurants
• 700 & Above Employee

• Assistant Manager

  • Feb 2010 - Apr 2010

  Transferred from Shillington to help rescue a location that was consistently failing food safety inspections in an effort to quickly get to the bottom of the problems with the staff & store manager. While on site, received training for the Assistant Restaurant Manager role. Learned A&W Restaurant as this was a KFC / A&W combination store.

• Assistant Manager

  • Dec 2008 - Feb 2010

  Transferred from Allentown to attend college, however that location needed a step up role: "Shift Supervisor". Upon completion of training, promoted to "Assistant Manager".Trained and instructed new employees. Was responsible for assisting co-workers with development of a positive attitude towards their job. Provided complete customer service both externally and internally. Paid special attention to product quality and availability; if product was unavailable, altered to a suggestive sale. Focused on drive-thru times in a way that promoted speed of service and order accuracy. Complete understanding of inventory, bank deposit drops & food safety. Versatile employee who learned every role and could be any role when needed. Thoroughly enjoyed breading chicken!

• Shift Supervisor

  • Apr 2008 - Dec 2008

  Quickly promoted from "Team Trainer" to "Shift Supervisor".



Rave Motion Pictures

• United States
• Entertainment Providers
• 1 - 100 Employee

• Assistant Manager

  • Dec 2006 - Mar 2008

  Promoted to "Projection Supervisor" after two weeks of training to be a "Projectionist". While supervisor, created a thorough projection training manual that would go on to be used across other chain locations. This idea-sharing was one of the many foundational initiatives that prompted upper management to promote Jordan to an "Assistant Manager" role.Departmentally at theater level, has been in charge of Projection, Promotions, HR tasks (personnel feedback sessions, hiring, letting go, admin tasks, performance evals and appraisals), Maintenance & Showtime Scheduling.Enjoyed studying historical attendance trends in conjunction with movie release types in an effort to predict staffing for box office and concessions. Handled employee work schedules for 50+ staff members. Responsible for intensive money handling and inventory procedures. Reinforced positive attitudes with staff and customer interactions, smiles and polite conversation, creating an atmosphere that inspired others to take instruction in a willingly positive way, but also taking initiative with high-fives afterwards.

• Team Trainer

  • Jul 2006 - Dec 2006

  Quickly promoted from "Team Member" to "Team Trainer". Learned Long John Silvers Restaurant as this was a KFC / LJS combination store. Quickly promoted from "Team Member" to "Team Trainer". Learned Long John Silvers Restaurant as this was a KFC / LJS combination store.