Experience

Navy Gateway Inns & Suites

• United States
• Hospitality
• 1 - 100 Employee

• Front Desk Receptionist

  • Aug 2019 - Present

  Ensures security of all guests is maintained at all times. Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude; demonstrate effective communication skills; professionally interact with guests; answering guest questions concerning hotel facilities; and provide information about local attractions. Provide assistance in handling customer complaints, involving management as necessary. Utilizes the Property Management System (PMS) to access the guest information, retrieve reservation information, change or cancel reservations as requested by the guest, or register guests. Verifies registration information, secures a credit card for incidental expenses, and authorizes credit card for room charges. Provides guests with their room key or card. Receives requests and processes reservations within established guidelines. When rooms are not available, provides a certificate of non-availability (CNA) and/or alternative lodging in the area. Registers and assigns rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guest accounts, making and confirming reservations, and presenting statements to and collecting payments as necessary. Receives and is accountable for a change fund. Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures. Responsible for inventorying all keys and any other supplies or amenities maintained at the front desk. Keeps the front desk and lobby area clean and neat. May be required to run and print various reports from the PMS such as Expected Arrivals, Departure List, In-House Guest List and Night Audit reports. Answers phones and transfers calls to appropriate individuals and replies to guest questions. Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guests to a different room when required. Show less



Publix Super Markets

• United States
• Retail
• 700 & Above Employee

• Deli Clerk

  • Sep 2018 - Jul 2019

  · Facilitated customer calls to obtain and verify order details such as special requests and product quantities · Assisted management in the training of new team members of the standardized department procedures, and coached to continuously develop skills of all team members · Maintained friendly, professional demeanor, presented outstanding customer service, and knowledge of current sales and promotions. · Prepare, slice, wrap, weigh, and price deli products for customers. Inform customers about products and services and recommend additional items the customer may be interested in. Show less



S. E. Gaming Services

• Data Entry Specialist

  • Jan 2019 - Mar 2019

  Document all payments made, amount paid in bitcoin and USD, online wallet addresses, and payment source. Create and implement a system for organizing and recording data for bookkeeping and inventory. Document all payments made, amount paid in bitcoin and USD, online wallet addresses, and payment source. Create and implement a system for organizing and recording data for bookkeeping and inventory.


Walmart
• United States
• Retail
• 700 & Above Employee
• Cashier

  • Nov 2017 - Jan 2018


The Front Yard

• Restaurants

• Manager

  • Aug 2016 - May 2017

  · Inventory creation and implementing installation of inventory. · Direct, coordinate, and review activities in sales, service accounting, recordkeeping, and receiving and shipping operations; maintain records of goods ordered and received. · Coordinate clerical, recordkeeping, inventory, requisitioning, and marketing activities. · Research and provide information to customers on the care of trees, shrubs, flowers, and other plants. Create reference documents for employees on plant care. Show less


Gulf Breeze Zoo
• Entertainment Providers
• 1 - 100 Employee
• Sales Associate

  • Apr 2016 - Jun 2016

Love's Travel Stops
• United States
• Retail
• 100 - 200 Employee
• Sales Associate

  • Jul 2014 - Oct 2014

Parkview Nursing and Rehab
• Hospitals and Health Care
• 1 - 100 Employee
• Chef

  • Feb 2014 - Jun 2014

Dairy Queen
• United States
• Restaurants
• 1 - 100 Employee
• Cook

  • Feb 2014 - May 2014


Waffle House

• Saudi Arabia
• Restaurants
• 200 - 300 Employee

• Salesperson

  • 2013 - 2014

  Friendly and timely customer service. Friendly and timely customer service.



Families Count

• United States
• Government Administration

• Volunteer Staff

  • Jan 2009 - Apr 2009

  General office organization, customer service, paperwork, filing, shredding, accounting assistance. General office organization, customer service, paperwork, filing, shredding, accounting assistance.