Experience

Harim Petfood
• Food and Beverage Services
• 1 - 100 Employee
• Team Manager, Marketing

  • Jun 2018 - Present


Harim Group

• South Korea
• 1 - 100 Employee

• Strategist

  • Apr 2015 - Sep 2017

  • Innovated and redesigned Harim’s pet food business model to prepare for evolving market needs from consumer’s point of view; separated the business from the feed company, and redefined strategy to stress experiential and emotional factors • Designed and led lunching a pet food line of product by bringing first-of-the-kind concept (affordable premium kibbles made with human-grade ingredients) to the market • Proposed and led establishment of Harim Animal Care Management Library, shifting Harim’s business from productivity-based to sustainability-based; developed training, research, auditing, guidelines, and certification program Show less



IBM

• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Consultant

  • Apr 2013 - Apr 2015

  • Facilitated launch of a global electronic company's global e-commerce business in 10+ countries by establishing operations policies, processes, and governance structure and by promoting cooperation among 100+ people across 20 teams and global offices • Transformed a global cosmetic company's digital commerce strategy, devising a multi-platform approach by thoroughly analyzing other leading global firm’s practices, which increased branding effectiveness and operations efficiencies• Set up outsourcing service management structure and conducted resources transfers resulting in savings at a global bank Show less

• Consultant

  • Aug 2010 - Apr 2013

  • Designed and implemented "point-based pricing", an unprecedented usage-based model that improves flexibility and transparency; model has become IBM Korea’s key differentiator, securing several large deals• Integrated resources and functions into a newly-established group IT subsidiary, accommodating fluctuating requirements of 9 subsidiaries; optimized an operational structure and devised an organization model thru data analysis, reducing costs• Proposed sharing IBM’s process and know-how with a client’s new IT subsidiary (Multinational manufacturing conglomerate), and oversaw IT service business design and service readiness tasks; generated revenue by creating non-conventional deal• Spearheaded a global beauty company’s 10-year IT outsourcing terms & conditions negotiation by integrating IBM internal stakeholders’ positions, developing corporative structure with the client, and prioritizing decision making factors• Simplified IBM’s existing outsourcing client’s addendum deal process to reduce contract lead time and man-hours; developed an internal proposal and convinced upper management• Initiated new perspective by ideating IBM local delivery center to gain price competitiveness, winning multiple bids Show less