Joonas Niemi

Head of Customer Experience, Events at BIG Business Insight Group
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Contact Information
us****@****om
(386) 825-5501
Location
Turku, Southwest Finland, Finland, FI

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Experience

    • Finland
    • Events Services
    • 1 - 100 Employee
    • Head of Customer Experience, Events
      • Feb 2023 - Present

    • Hybrid Event Manager
      • Mar 2022 - Present

      At BIG I am responsible for C-level hybrid event management, including virtual and on-site event organising from the start to finish. In addition, I manage our commercial partnerships and customer success.

    • Finland
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Specialist
      • May 2021 - Mar 2022

      Specialist for Active Commuting to School, Schools on the Move international operations and other Finnish Schools on the Move programme services.

    • Programme Coordinator
      • Jul 2019 - Mar 2022

      Coordinator for Active Commuting to School, Schools on the Move international operations and other Finnish Schools on the Move programme services.

    • Project Manager
      • Mar 2018 - Jun 2019

      Project manager for Schools on the Move (Liikkuva koulu) project which aims to improve school day commuting for children in primary schools.

    • Finland
    • Higher Education
    • 700 & Above Employee
    • Sports Coordinator
      • Sep 2015 - Dec 2017

      Sports coordinator for all the higher education institutes in Turku. The main goal of the project is to combine equal sports services for students and staff in University of Turku, Åbo Akademi, Turku University of Applied Sciences and Novia University of Applied Sciences. During my term we established joint sports services CampusSport Turku - Åbo. Sports coordinator for all the higher education institutes in Turku. The main goal of the project is to combine equal sports services for students and staff in University of Turku, Åbo Akademi, Turku University of Applied Sciences and Novia University of Applied Sciences. During my term we established joint sports services CampusSport Turku - Åbo.

    • Acting President
      • Jan 2014 - Dec 2015

      Lacrosse is one of the fastest growing sports in the world. As a Vice President my responsibilities are: -Administration of the organization in cooperation with the President -Liaison to European Lacrosse Federation and Federation of International Lacrosse -External communications and social media -Non-commercial partnerships -Manager for Men Under 19 National team Lacrosse is one of the fastest growing sports in the world. As a Vice President my responsibilities are: -Administration of the organization in cooperation with the President -Liaison to European Lacrosse Federation and Federation of International Lacrosse -External communications and social media -Non-commercial partnerships -Manager for Men Under 19 National team

    • Finland
    • Higher Education
    • 500 - 600 Employee
    • International Relations Officer
      • Sep 2013 - Jun 2015

      As the International Relations officer I am responsible for coordinating student exchange services for over 300 incoming Erasmus and bilateral exchange students. In addition I coordinate and train 120 student tutors yearly.Besides this, I coordinate cultural exchange studies called Get Finternational, which is taken by 250 students yearly and International Friendship program, where over 200 Finnish and international students, staff and families are taking part every year. The job required high organizing, stress toleration, intercultural communication and presentation skills. Show less

    • Project assistant
      • Jan 2013 - Aug 2013

      As the assistant for the Vice Rector of education, I was responsible for educational development tasks. My main responsibilities included: Coordinating TUAS Summer education studies, being an liaison for the Student Union of Turku University of Applied Sciences, developing year round and virtual education services. In addition, I was a member of Student Well-Being working group and international student tutor coordination group. As the assistant I prepared and wrote several statements and project plans for the Vice Rector. Show less

    • Finland
    • Education Management
    • 1 - 100 Employee
    • President
      • Apr 2011 - Dec 2012

      As the President Erasmus Student Network Finland I was responsible for running the Non-Govermental organization with 16 member sections. My main task included: Leading the board of executives, organizing and chairing meetings, preparing statements about higher education and international mobility, negotiations with commercial and governmental partners, such as Center for International Mobility (CIMO). In the international level I was presenting Finland in several Erasmus Student Network meetings all over European countries. I was managing several national student events, which had over 1600 participants. In addition, I did several speeches and presentations for large crowds. Show less

    • Finland
    • Airlines and Aviation
    • 100 - 200 Employee
    • Airport Service Officer
      • Oct 2011 - Oct 2012

      Airport security officer covering passenger, luggage and airfield security. Airport security officer covering passenger, luggage and airfield security.

    • Finland
    • Telecommunications
    • 700 & Above Employee
    • System specialist
      • May 2012 - Aug 2012

      Mobile network operating, 2G and 3G networks. Responsible for mobile access points for summer festivals. Mobile network operating, 2G and 3G networks. Responsible for mobile access points for summer festivals.

    • Belgium
    • Government Administration
    • 700 & Above Employee
    • Moderator
      • May 2012 - May 2012

      Discussion moderator for Youth on the Move project in Helsinki, World Village Festival. Responsible of interviewing multiple project workers in all ares of Lifelong Learning Program. Discussion moderator for Youth on the Move project in Helsinki, World Village Festival. Responsible of interviewing multiple project workers in all ares of Lifelong Learning Program.

    • Sweden
    • Telecommunications
    • 700 & Above Employee
    • Customer delivery coordinator
      • May 2011 - Sep 2011

      Broadband installation coordination, troubleshooting and team support for troubleshooting. Customer and installation support over the phone. Broadband installation coordination, troubleshooting and team support for troubleshooting. Customer and installation support over the phone.

    • Project coordinator
      • May 2010 - Dec 2010

      Organizing sport schools for 5-10 year old children in Turku. Foreman for two instructors who lead the sport activities. Organizing sport schools for 5-10 year old children in Turku. Foreman for two instructors who lead the sport activities.

Education

  • Sports Institute Kisakeskus
    Professional Diploma of Physical Activity, Physical activity and exercise
    2018 - 2019
  • Turku University of Applied Sciences
    Bachelor of Engineering (B.Eng.), Information Technology
    2007 - 2012
  • Oklahoma State University
    Bachelor of Engineering (BE), Computer Science
    2009 - 2009
  • Raisio vocational school
    Basic degree of electric installations, Telecommunications Technology/Technician
    2003 - 2006

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