Director Talent Acquisition - UK Clinical Operations

• Nov 2021 - Present

Head of Talent Acquisition

• Mar 2021 - Nov 2021

Babylon is a technology powered healthcare organisation that exists to put affordable and accessible healthcare into the hands of every person on Earth. I lead a team of people who help attract, find, hire, develop and grow exceptional people who help deliver this mission.

Global Resourcing Business Partner at GVC Group

• Feb 2014 - Mar 2021

· Managed a team of professional recruiters across six global locations to hire the best talent to grow and diversify this FTSE 100 business. · Launched a new employer brand strategy in my key client areas, contributing to a reduction of £0.5m in agency spend. · Implemented hiring manager training and interview toolkit, leading to a more diverse range of high-calibre candidates and reduced unconscious bias in the selection process. · Led the design and launch of automated situational judgement testing on point of application within the customer operations business. Increased quality of candidates invited for assessment centres by efficiently screening out unsuitable applicants. Introduced consistency, saved time and brought significant cost savings. · Improved quality of hire for Retail Area Manager community through the design and introduction of national assessment centres, resulting in consistent and higher quality workforce along with reduced attrition. · Built and managed third party suppliers list. Introduced policy, procedures and standardised fee structure. Vetted suppliers and negotiated fees and conducted regular service reviews. Increased the consistency, quality and value of the service provided to the business. Show less

Talent Acquisition Manager

• Feb 2014 - Sep 2018

· Led on the creation of a single recruitment function following the merger of Ladbrokes and Coral. Developed a highly respected and successful in-house talent acquisition function, realising £1.5m in cost synergies. · Managed the team to improve the full recruitment lifecycle and reduced time-to-hire on average from 46 to 26 days. · Planned with the business and pipelined candidates for future needs by understanding the internal talent landscape, external market, and mirroring the vision and competencies within the combined business. · Implemented a new EPLOY applicant tracking system (ATS), putting customer experience at the forefront and considering the business needs and training of all hiring managers nationally. · Drove reduction of agency usage from 25% to 10%. · Coached and developed the talent acquisition team, enhancing their creative focus and tools available including job posting optimisation, recruitment campaign planning and stakeholder management. · Introduced psychometric testing to support Exec-level recruitment. · Implemented a structured onboarding process, improving the candidate and hiring manager experience through enhanced communication, first day company induction and training plan support. Show less

Interim In-house Recruiter

• Jul 2013 - Jan 2014

Managing a recruitment drive in the High Performance Imaging Solutions division which is the Space/Imaging division. We are currently recruiting technical Project Engineers, Systems Engineers, Application Engineers and Quality Engineers. Also all graduates with a physics related degree. e2v is a world leading supplier of high sensitivity imaging sensors to the global space sector. Whether equipping ground based telescopes, as star trackers, or as critical sensing components on space based satellites and demanding instruments, e2v’s imaging sensors are crucial to capturing detailed images and enabling new scientific discoveries. Custom sensor designs, packaging and focal plane integration from e2v are recognised for their technical excellence by the world’s major space agencies, including NASA, ESA, JAXA and CSA; and the world’s major industrial primes. We have a wide range of well characterised standard products which can often be used for special projects without modification. Specific areas of technological expertise, which make our devices well suited to space and astronomy use including Space Science, Ground Based Astronomy and Earth Observation. We are currently recruiting at all levels including graduates with physics related degrees. Please view our currently roles at e2v.com/careers. Show less

Director

• Dec 2004 - Mar 2013

Reported to the Managing Director and working closely on Profit & Loss budgets, sales forecasting and cash flow Recruitment, management and training of the operational sales/recruitment team Managed a team of candidate generating Resourcers to ensure that innovative channels, including social media and job boards, were utilised effectively Responsible for annual appraisals, setting and meeting team KPIs and sales targets Conducted staff disciplinary meetings Developed and implemented staff incentive schemes Strategic planning and business development with new and existing clients. Ensured Preferred Supplier terms and agreements were in place and managed effectively. Ensured all recruitment legislation was adhered to including the Working Time Directive Forged strong relationships with blue chip and reputable organisations at senior level and recruited for a range of sectors including Property, Oil & Gas and Not-for-Profit Presented innovative recruitment strategies to existing and potential clients Developed innovative recruitment strategies on behalf of a Not-for-Profit organisation that resulted in £500,000 saving over a 1 year period Won a major tender with an FMCG organisation in London to provide all permanent and temporary commercial support staff for their London office (contract value £1.2m per annum) Designed an on-site recruitment solution for one of London’s most prestigious Retailers providing over 500 temporary sales executives for a 2 month period (contract value £300,000) Show less

Team Manager/Recruitment Consultant

• Jun 2002 - Dec 2004

Maintained a portfolio of clients and managed a recruitment deskBuilt and managed a team of 16 sales professionals and co-ordinated sales activityAttended client meetings with team members and developed existing and new business Set team targets and key performance indicators On-going training and support for the teamSupplied high volume temporary staff for large peak campaigns Negotiated rates and ‘terms of business’ with clientsMaximising client retention through regular client review meetings and ensured outstanding customer service is delivered and maintainedEnsured management reports on performance and sales activity were generated weeklyCreated and monitored candidate attraction strategies including recruitment fairs and “Recommend a Friend” incentiveMonitored candidate registration ensuring effective utilisation of the candidate poolAchieved Top Billing Temporaries Consultant from 2003 until 2007Played a key role in securing an on-going major national agreement with a leading property client to provide all administrative support staff, temporary and permanent (contract value £2m per annum)Created the fastest growing, and most successful, operational sales team in the history of ROC, exceeding revenue targets Show less

Recruitment Consultant

• Feb 1999 - Jun 2002

Built a pipeline of clients and candidates for temporary recruitment from ‘scratch’ in central London via research, cold-calling and networkingInterviewed, assessed and referenced candidates with the view to identifying and placing them into suitable assignmentsFilled client bookings, completed check-ins on candidates, checked on candidate availabilityEnsured legislation requirements were continually assessed and adhered toAssisted the Accounts Department with any pay related mattersWithin 2 years, built a highly profitable recruitment ‘desk’ generating £5k profit per weekAchieved Top Billing Temporaries Consultant in 2002 Show less