Jon Thelen
Project Manager at I.T. Right, Inc- Claim this Profile
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Bio
Experience
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I.T. Right, Inc - A VC3 Company
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United States
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Computer Networking
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1 - 100 Employee
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Project Manager
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Sep 2020 - Present
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Unemployed
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Apr 2020 - Sep 2020
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Application Specialist Kompany (ASK)
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United States
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IT Services and IT Consulting
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400 - 500 Employee
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Project Coordinator
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Jul 2018 - Apr 2020
• Responsible for end-to-end coordination, delivery and management of technical projects • Managed a team of engineers to ensure proper deployment of technical resources• Defined project scopes and managed established timelines • Tracked profitability to address issues and risks • Provided status updates to leadership, engineering team and clients • Purchased all technology after sales through Ingram Micro, D&H, Tech Data and Dell• Managed incoming inventory and maintained tolerance levels on internal stock• Developed and improved end to end vendor life-cycle management processes • Created solution engineering initiatives based on complex project scopes
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Lehman, Wesley & Associates, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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IT Consultant
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Nov 2016 - Jul 2018
• Responsible for the management of 30+ vendor accounts• Facilitated biannual meetings and technology budget planning• Sold technology hardware including computers, servers and networking equipment• Oversaw after sale technology purchases • Managed sales of Dell, Ingram Micro and CDW equipment• Tracked and managed incoming inventory • Managed service renewals including domains, SSL and warranties • Responsible for the management of 30+ vendor accounts• Facilitated biannual meetings and technology budget planning• Sold technology hardware including computers, servers and networking equipment• Oversaw after sale technology purchases • Managed sales of Dell, Ingram Micro and CDW equipment• Tracked and managed incoming inventory • Managed service renewals including domains, SSL and warranties
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NuWave Technology Partners
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United States
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Information Technology & Services
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1 - 100 Employee
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Technical Account Manager
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Aug 2014 - Nov 2016
• Provided account management for over 50 manage services clients• Collaborated with technical team to optimize SLA adherence and performance • Effectively coordinated and facilitated support service activities between support teams and customers• Acted as a single point of contact for customer accounts • Oversaw problem solving efforts between customers, engineers, and software support • Lead complex service delivery processes • Developed and coordinated proactive maintenance initiatives based on industry best practices and statistical data trends • Conducted quarterly business reviews • Established 3 – 5 year budget plans • Managed the sale of technology hardware including computers, servers and networking equipment
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Earthcom, Inc.
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United States
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Telecommunications
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1 - 100 Employee
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IT Engineer
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Jun 2012 - Aug 2014
• Engineered underground routes for fiber optic cable and permitting • Utilized CAD and Google Earth to design fiber optic cabling routes• Provided post construction as-built books upon completion• Internal technical support • Engineered underground routes for fiber optic cable and permitting • Utilized CAD and Google Earth to design fiber optic cabling routes• Provided post construction as-built books upon completion• Internal technical support
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Education
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Lansing Community College
Associate's degree, Criminal Justice and Corrections