Experience

GUESS Factory

• Retail
• 1 - 100 Employee

• Assistant Manager

  • Jul 2018 - Present

  Make sure all employees adhere to company’s policies and guidelines.Act as our store’s representative and set an example for our staff.Assist the Retail Store Manager in planning and implementing strategies to attract customers.Coordinate daily customer service operations.Track the progress of weekly, monthly, quarterly and annual objectives.Monitor and maintain store inventory.Completing tasks assigned by the store manager.Maintaining an overall management style that follows company best practices.

• Sales Associate

  • Jun 2017 - Jul 2018

  Responded to telephone inquiries by providing quality service to customers and associates.Successfully assisted customers with product selections and purchases, e-service transactions, andAchieved daily sales goal by cross selling and promoting additional products and servicesMulti-tasked between assignments, computer screens, and computer applications to completeTrained new employees on basic customer service techniques and procedures; increasedCollaborated with managers, team members, and vendors to achieve the company’s goals.Motivated team by promoting teamwork, rewarding positive behavior, and encouraging optimism.Managed cash register, communicated with customers and operated sales floor.



Hot Topic

• United States
• Retail
• 700 & Above Employee

• Keyholder

  • Nov 2017 - May 2018

  Coordinating with the store team for achieving sales goals.Opening and closing store at the right time daily.Strong communication, math, and problem solving skills.Excellent knowledge of retail sales, merchandising programs, and safety procedures.Performing daily cleaning of windows, shelves, sales floor, and bathrooms.Maintained visual and housekeeping standards of the store.Handled all minor and major customer issues intelligently. Assistant Manager Coordinating with the store team for achieving sales goals.Opening and closing store at the right time daily.Strong communication, math, and problem solving skills.Excellent knowledge of retail sales, merchandising programs, and safety procedures.Performing daily cleaning of windows, shelves, sales floor, and bathrooms.Maintained visual and housekeeping standards of the store.Handled all minor and major customer issues intelligently. Assistant Manager



Bobby Hebert’s Cajun Cannon

• Hostess

  • Apr 2017 - May 2017

  Delivered exceptional service by greeting and serving customers in a timely, friendly manner.Displayed enthusiasm and knowledge about the restaurant’s menu and products.Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.Set dining tables according to type of event and service standards.Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Routinely cleaned work areas, glassware and silverware throughout each shift.



Raising Cane's Chicken Fingers

• United States
• Restaurants
• 700 & Above Employee

• Cashier/Fry Cook

  • Apr 2014 - Apr 2017

  Consistently provided friendly guest service and heartfelt hospitality.Up-sold additional menu items, beverages and desserts to increase restaurant profits.Promptly handled guest concerns and complaints.Took necessary steps to meet customer needs and effectively resolve food or service issues.Demonstrated integrity and honesty while interacting with guests, team members and managers.Recorded customer orders and repeated back in a clear, understandable manner. Consistently provided friendly guest service and heartfelt hospitality.Up-sold additional menu items, beverages and desserts to increase restaurant profits.Promptly handled guest concerns and complaints.Took necessary steps to meet customer needs and effectively resolve food or service issues.Demonstrated integrity and honesty while interacting with guests, team members and managers.Recorded customer orders and repeated back in a clear, understandable manner.