Experience

Sparkol

• Advertising Services

• Head of Client Services

  • Mar 2014 - Present



The Student Support Centre

• United Kingdom
• Education Administration Programs

• Educational Course Advisor

  • Oct 2012 - Mar 2014

  The Student Support Centre is the largest provider of home-based tuition programmes in the UK. They provide English and maths education programmes and support, based on the National Curriculum, for children aged four to 16. In this role I work with families to provide them with educational support for their children.* In this direct sales/consulting role, I am responsible for assessing educational needs and designing suitable home learning solutions.



Novell

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Training Solutions Manager, EMEA

  • Nov 2005 - Jun 2011

• Education Consulting Manager, EMEA

  • Sep 2002 - Nov 2005



Xenicom

• United Kingdom
• Real Estate

• Training Services Manager

  • Apr 2001 - Jun 2002

  I was recruited by this rapidly growing start-up telecoms software company to establish and run a new customer training services business:* Defined all training processes and courseware standards* Supervised the development of a new portfolio of standard product training modules* Managed training team and customer training projects* Delivered technical training for customers and internal consultants* Responsible for all staff training, both internally and externally… I was recruited by this rapidly growing start-up telecoms software company to establish and run a new customer training services business:* Defined all training processes and courseware standards* Supervised the development of a new portfolio of standard product training modules* Managed training team and customer training projects* Delivered technical training for customers and internal consultants* Responsible for all staff training, both internally and externally provided* Established and maintained a Skills and Training matrix for all internal staff Show more Show less



QA Training

• IT Services and IT Consulting

• Training Delivery Manager / Technical Business Unit Manager

  • Feb 1995 - Apr 2001

• Networks Group Manager / Senior Technical Instructor

  • Aug 1991 - Feb 1995