Jonny Brillinger

Manager of IT Operations at EFW Radiology
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Contact Information
us****@****om
(386) 825-5501
Location
Calgary, Alberta, Canada, CA

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Credentials

  • Certified Associate in Project Management (CAPM)
    Project Management Training Institute (PMTI)
    Aug, 2019
    - Oct, 2024

Experience

    • Canada
    • Medical Practices
    • 100 - 200 Employee
    • Manager of IT Operations
      • Sep 2023 - Present

      Leading the IT service team, including developing and overseeing processes. Dedicated to managing the technology, data, IT systems, and applications, and supporting the delivery of excellent Patient care.

    • Information Technology Project Manager
      • Apr 2021 - Sep 2023

    • United States
    • Entertainment
    • Information Technology Project Manager
      • Dec 2019 - Apr 2021

    • Information Technology Operations Analyst
      • May 2014 - Dec 2019

      • IT infrastructure & medical imaging support for Mayfair Diagnostics and EFW Radiology

    • United States
    • 1 - 100 Employee
    • Systems Administrator
      • Aug 2011 - Jan 2014

      • Windows support resource for over 800 company users worldwide.• Administration and configuration of SCCM 2012 and SCUP 2011• configuration and support of Windows server 2003/2008R2/2012• configuration and support of Windows XP/7/8• Support of Avaya phone system and mobile devices via MaaS360• Support of remote Citrix and VMware clients• Support Xerox, HP, and Dell Multifunction printers.• Hardware testing, ordering and budgeting• Completing and documenting projects while adhering to strict deadlines• On-Call rotation providing 24/7 support when needed. Show less

    • Technical Support Analyst
      • Aug 2007 - Aug 2011

      • 24/7 phone, voicemail, and E-mail support of over 1000 worldwide drilling rigs• Remote support of Linux/MySQL based rig servers and Win 2000/XP clients• Primary resource for training and development of new and existing agents• Developed multiple scripts and training documents• In charge of scheduling and resource allocation

    • Canada
    • Machinery Manufacturing
    • Support Specialist
      • Jun 2006 - Jul 2007

      • Service Desk Support / Service Advisor • configuration, monitoring, and troubleshooting of AS400 system • Windows desktop configuration, monitoring, and troubleshooting • Training of new hires and development of best practices • Service Desk Support / Service Advisor • configuration, monitoring, and troubleshooting of AS400 system • Windows desktop configuration, monitoring, and troubleshooting • Training of new hires and development of best practices

    • Canada
    • Telecommunications
    • 700 & Above Employee
    • Senior Sales Representative
      • Jun 2003 - Jun 2006

      • Inbound & outbound sales • Customer Support specialist • Development of sales strategies • Scheduling and training • Inbound & outbound sales • Customer Support specialist • Development of sales strategies • Scheduling and training

Education

  • GCS

Community

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