Case Manager

• Apr 2016 - Present

Determine initial and ongoing eligibility for Medicaid.Advocate for customers by navigating and utilizing multiple database systems including: Ohio Benefits Worker Portal (OBWP), Medicaid Information Technology System (MITS), and Ohio's Client Registry Information System- Enhanced (CRIS-E).Provide necessary resource and community linkages to customers.Participant in Franklin County Department of Job and Family Services (JFS) job shadowing experience for new trainees (hires).Train co-workers on Accuity Asset Verification Services (AVS) to improve service delivery to customers seeking to enroll or maintain Medicaid coverage. Complete special projects, as assigned.

Life Coach

• May 2018 - Nov 2018

Assistant Director

• Jul 2014 - Apr 2016

Oversaw program services including membership, educational, professional, and social services.Provided support to women entreprenuers by assisting them in obtaining community, business, skill building resources, literature, and other relevant information to their business.Assisted in the day to day operations.Trained and provided ongoing support to WBC volunteers and interns.Distributed and synthesized training evaluations and inKind paperwork using various data collection methods for the Small Business Administration.Recruited professionals across business industries to become strategic advisors under the WBC Professional Advisory Network (PAN).Provided all administrative support for the WBC program including scheduling, drafting meeting agendas, distributing meeting minutes, ordering office supplies and business resources, data entry, and developing policy and procedures for new program member benefits.Developed and taught workshop on, "Project Management in Non-Profit Organizations.

Project Coordinator

• Jan 2014 - Jul 2014

Selected, interviewed, and composed member success storiesAssisted n coordinating WBC first annual conference and women manufacturing conference by securing funding sources, event logistics, developing marketing strategy, and collaborating with community partnersCoordinated one monthly WBC training/event for membersPerformed new member orientationDeveloped community resource guide for center members to include business, community, and skill building resourcesAssisted in day to day program operationsPromoted to Assistant Director, Women's Business Center of Ohio.

Social Work Intern

• Aug 2013 - Apr 2014

Coordinated annual conference professional development series for 600 professional Social Workers and social work studentsOrganized an awareness campaign to effectively educate 4,500 chapter members on Healthcare ReformPerformed administrative tasks including technical assistance to chapter members, new member and sponsorship calls, data entry, and research compilation on issues related to social work practiceDeveloped NASW- OH Chapter Legislative Action Center and compiled case management resources for professional social workersEvaluated Advocacy Day programRepresented NASW-OH Chapter at OSU membership day, staffed NASW membership table, and job fair resulting in the recruitment of 5-10 new membersAssisted in developing a social media marketing plan for the Idelle Explains it All Licensure Review Course

Outreach/Enrollment Assistant

• Jun 2012 - Jan 2014

Developed over 40 strategic partnerships with government, faith-based, for-profit and non-profit agencies in central Ohio to identify uninsured children/familiesIdentified and represented organization at over 15 community, health, and school based functions to increase enrollment for Children’s Health Insurance Program (CHIP)Advocated for over 100 clients to receive Healthy Start (Medicaid) by meeting with Job and Family Services Case Manager.Acted as an Authorized Representative for a caseload of over 50 families to ensure the submission of proper documentation and completion of Medicaid application. Assisted marketing team in developing client testimonials, public service announcements, and press releases to distribute to outreach partners Maintained multiple databases including: Microsoft ACCESS and Down Home Loans of applicants enrolling into Healthy Start/ Healthy Families (Medicaid) for funder: U.S. Department of Health and Human ServicesPromoted to Project Coordinator at the Women's Business Center of Ohio.

Career Enhancement Center Social Work Intern

• Oct 2012 - Apr 2013

Provided case management services to a caseload of three participants within the Career Enhancement Center (CEC) that included intake, EAPI psychosocial assessment, referrals services, goal plan development, and specialized job leads Researched additional community trainings within central Ohio and recommended training integration in the program to further enhance participant training skills Conducted classroom management and learning disability assessments including: hearing and visual acuity tests during job readiness and GED sessions

Lead Research Intern/STARS Evaluation Assistant

• Sep 2010 - May 2012

Conducted research on prevalent community disasters, management, and recovery to inform software development for Greene countyServed as the evaluation assistant for the STARS Alliance pilot program, including documenting and reporting student demographic information, best practices, and learning experiencesInterviewed, screened, and recruited job applicants to fill existing job openings for the National Nuclear Security Administration (NNSA) Research Initiative Conducted research on prevalent community disasters, management, and recovery to inform software development for Greene countyServed as the evaluation assistant for the STARS Alliance pilot program, including documenting and reporting student demographic information, best practices, and learning experiencesInterviewed, screened, and recruited job applicants to fill existing job openings for the National Nuclear Security Administration (NNSA) Research Initiative