Jonna Peterson
Customer Care Professional at Catamaran- Claim this Profile
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Bio
Dan Denault
In my time working within the Walmart Stores Corporation, Jonna Peterson led several teams on retail projects such as merchandise planning, Leading teams of 10-15 people or more at a time, and she was always timely with her work and very efficient. Jonna during her time as a Customer Service Supervisor had recieved a level of respect from her peers and her subordinates as she was often looked to for advice, counsel, and for leadership in the field during hectic time in the schedule. Overall, in my time with her in Walmart Stores Corporation she was an exemplementary associate as supervisor.
Dan Denault
In my time working within the Walmart Stores Corporation, Jonna Peterson led several teams on retail projects such as merchandise planning, Leading teams of 10-15 people or more at a time, and she was always timely with her work and very efficient. Jonna during her time as a Customer Service Supervisor had recieved a level of respect from her peers and her subordinates as she was often looked to for advice, counsel, and for leadership in the field during hectic time in the schedule. Overall, in my time with her in Walmart Stores Corporation she was an exemplementary associate as supervisor.
Dan Denault
In my time working within the Walmart Stores Corporation, Jonna Peterson led several teams on retail projects such as merchandise planning, Leading teams of 10-15 people or more at a time, and she was always timely with her work and very efficient. Jonna during her time as a Customer Service Supervisor had recieved a level of respect from her peers and her subordinates as she was often looked to for advice, counsel, and for leadership in the field during hectic time in the schedule. Overall, in my time with her in Walmart Stores Corporation she was an exemplementary associate as supervisor.
Dan Denault
In my time working within the Walmart Stores Corporation, Jonna Peterson led several teams on retail projects such as merchandise planning, Leading teams of 10-15 people or more at a time, and she was always timely with her work and very efficient. Jonna during her time as a Customer Service Supervisor had recieved a level of respect from her peers and her subordinates as she was often looked to for advice, counsel, and for leadership in the field during hectic time in the schedule. Overall, in my time with her in Walmart Stores Corporation she was an exemplementary associate as supervisor.
Experience
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Catamaran
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United States
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Hospitals and Health Care
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500 - 600 Employee
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Customer Care Professional
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Nov 2011 - Present
I take phone calls from Pharmacies, Doctor's Offices and Members to try and resolve issues and questions regarding prescription benefits. I take phone calls from Pharmacies, Doctor's Offices and Members to try and resolve issues and questions regarding prescription benefits.
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Walmart
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United States
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Retail
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700 & Above Employee
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Customer Service Supervisor
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Jul 2007 - Oct 2010
Entrusted with challenging customer service situationsTrained cashiers to perform their duties correctly and efficientlyResponsible for thousands of dollars passing through the registers daily
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Domestics Merchandise Supervisor/Electronic s Merchandise Supervisor
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Jul 2007 - Oct 2010
Supervised and scheduled twenty associatesCompleted and filed reports
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Customer Service Supervisor
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Dec 1999 - Oct 2010
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Sales Associate
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Oct 2004 - Jul 2007
Assisted customers in product locationOversaw presentation of all products in the department
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Cashier
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Jan 1999 - Jan 2007
Provided the highest standard of customer experience Handled cash, check, and credit card transactions
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Pharmacy Technician
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Jul 2003 - Oct 2004
Responsible for maintaining patients' private health informationCommunicated with doctors' officesCompleted data entry for prescriptionsFilled prescriptions accurately and efficiently
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Oswald's Pharmacy
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United States
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Retail
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1 - 100 Employee
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Pharmacy Technician
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Sep 2000 - May 2003
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Education
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1999 - 2003
North Central College
BA, Communications, Marketing, Theater -
1999 - 2003
North Central College
BA, Organizational Communications
Community
