Jon McWilliams

vCTO - Technical Account Manager at CMIT Solutions, LLC
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Princeton, New Jersey, United States, JE

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Experience

    • IT Services and IT Consulting
    • 200 - 300 Employee
    • vCTO - Technical Account Manager
      • Jun 2020 - Present

      Princeton, NJ

    • United States
    • 1 - 100 Employee
    • Technical Maintenance Assistant Overseer - TAH
      • Sep 2014 - Present

      Turnersville, NJ Strategic and operational responsibility for full technology stack.

    • India
    • Outsourcing/Offshoring
    • 1 - 100 Employee
    • Enterprise Architect
      • Jan 2015 - Jun 2020

      Wilmington Delaware

    • Cloud Architect
      • Oct 2018 - Apr 2020

      Wilmington, Delaware

    • Infrastructure Tech Lead
      • Jan 2013 - Jan 2015

      Wilmington, Delaware Supporting the planning, organization, and implementation on infrastructure projects, As a key player in driving the success of infrastructure initiatives, I am responsible for pulling together the technical teams and subject matter experts to facilitate a solid on-time and on budget infrastructure solution. Working closely with senior management and architecture I ensure that all standards and strategies are complied with, while providing technical guidance where needed to achieve excellence!

    • Technology Director
      • Jan 2010 - Jan 2013

      Wilmington, Delaware We have deployed large scale automation including IBM NIM for deploying our AIX servers, and Cobbler for deploying our Red Hat environment. We also are currently deploying Active Directory authentication for the Linux / AIX / Solaris environments. We have consolidated out of a 3rd party data center and are planning a move into a new Barclays data center. Integration continues with Barclay's Global. IBM systems Director is being deployed and we continue to automate. I continue to work… Show more We have deployed large scale automation including IBM NIM for deploying our AIX servers, and Cobbler for deploying our Red Hat environment. We also are currently deploying Active Directory authentication for the Linux / AIX / Solaris environments. We have consolidated out of a 3rd party data center and are planning a move into a new Barclays data center. Integration continues with Barclay's Global. IBM systems Director is being deployed and we continue to automate. I continue to work with our NOC helping them receive the needed training and documentation. For development we continue to support new tools to facilitate their activities like Hudson / Jenkins – (code builds ), Tomcat – replacing Weblogic where applicable, svn, and scm.

    • Sr. Infrastructure Engineer
      • Apr 2007 - Jan 2010

      Wilmington, Delaware Founding member of the Infrastructure and Architectural engineering team, I worked with business units and technical teams to understand their needs and design the technology elements of projects to fulfill their needs. Technical design included all operating systems, load balancers, storage, replication, and virtualization technologies. To exploit these technologies I frequently worked with them in our Lab environment and worked with operational teams on implementation and 3rd level… Show more Founding member of the Infrastructure and Architectural engineering team, I worked with business units and technical teams to understand their needs and design the technology elements of projects to fulfill their needs. Technical design included all operating systems, load balancers, storage, replication, and virtualization technologies. To exploit these technologies I frequently worked with them in our Lab environment and worked with operational teams on implementation and 3rd level support. One focus area was thin provisioned storage and virtualization. We tested and deployed XEN servers and VMware 3.5 and eventually Vsphere 4.0. KVM testing was underway when the team was disbanded.

    • Technology Director
      • Nov 2005 - Apr 2007

      Wilmington, Delaware My team and I were responsible for implementing a new pSeries farm of p570 servers in 4 datacenters including a datacenter move from our existing aging datacenters to a new facility. We also migrated most applications off our Fujitsu Solaris servers and leveraged IBM’s VIO technology, along with moving to a higher speed SAN solution. While in this role I negotiated several multimillion dollar deals with IBM, for the acquisition of new hardware, software, and support agreements. We also… Show more My team and I were responsible for implementing a new pSeries farm of p570 servers in 4 datacenters including a datacenter move from our existing aging datacenters to a new facility. We also migrated most applications off our Fujitsu Solaris servers and leveraged IBM’s VIO technology, along with moving to a higher speed SAN solution. While in this role I negotiated several multimillion dollar deals with IBM, for the acquisition of new hardware, software, and support agreements. We also began large scale deployments of RHEL 5 systems replacing older SUN hardware. These moves saved significant space, heating, and cooling in our 3rd party datacenter – again reducing hosting costs significantly. We also deployed monitoring tools including Nagios and performance monitoring solutions like Cacti

    • Project Coordinator
      • Mar 2003 - Mar 2012

      Working with the RBC I have been responsible for coordinating projects at Kingdom Halls of Jehovah's Witnesses throughout southern NJ. My responsibilities include managing the project from its inception when requirements are formulated, through all the trade involvement, permitting, and inspection.

    • United Kingdom
    • Technology Director
      • Oct 2000 - Nov 2005

      Wilmington, Delaware Reporting into the technology infrastructure director, and at times to the CTO my responsibilities included technical leadership of the Unix, SAN, and Backup infrastructure team. My team was responsible for installation, operation and support of our corporate web portal, call center applications, database, analytics and other key infrastructure components. Responsibilities included: Hardware and Software Installation & maintenance Managing vendor relationships, licensing… Show more Reporting into the technology infrastructure director, and at times to the CTO my responsibilities included technical leadership of the Unix, SAN, and Backup infrastructure team. My team was responsible for installation, operation and support of our corporate web portal, call center applications, database, analytics and other key infrastructure components. Responsibilities included: Hardware and Software Installation & maintenance Managing vendor relationships, licensing, budgeting Enterprise backup solutions Mail gateways Website production support Database support Storage Management - Introduced SAN technology to organization Score cards Vulnerability management FDIC & SOX audit compliance Products supported: Solaris 7,8,9,10 ( SPARC & x86) RHEL 4 AIX 5.3 - w/micro partitioning - also HACMP VERITAS Storage foundation / Netbackup / VCS Oracle 8.1.6 10g Sun T3 / Hitachi 9200 - Qlogic fabric EMC Symmetrix DMX3-2500, DMX4-900 - Cisco 9513's Control-M Syncsort Sonic MQ IBM Websphere MQ Connect Direct SAS Ascential Datastage ( Now IBM Datastage Show less

    • United States
    • Insurance
    • Production Control Manager
      • Oct 1999 - Oct 2000

      Working as the production control manager I was responsible for batch operations, systems and batch control staff. I coordinated 24x7 support and worked with development & QA managers to assure a smooth transition of new applications and processes into the production call center environment Responsibilities included: Manage production control team Support batch operations Create / Maintain / Approve operational documentation Manage application level backups … Show more Working as the production control manager I was responsible for batch operations, systems and batch control staff. I coordinated 24x7 support and worked with development & QA managers to assure a smooth transition of new applications and processes into the production call center environment Responsibilities included: Manage production control team Support batch operations Create / Maintain / Approve operational documentation Manage application level backups Y2K compliance management File transfer system management Products supported: Solaris 7 Queue Master Sybase Show less

    • United States
    • Software Development
    • Director of Operations
      • Oct 1998 - Oct 1999

      As the director of operations I was responsible for our daily operations of our IT infrastructure. This included all our servers, desktops, networking, and telecommunications platforms. As a small company I had a larger technical role than most managers, although I coordinated 3 junior staff members. Since the company was formed I had been responsible for all IT design & implementation, including the inception of process monitoring and automation. This has resulted in significantly… Show more As the director of operations I was responsible for our daily operations of our IT infrastructure. This included all our servers, desktops, networking, and telecommunications platforms. As a small company I had a larger technical role than most managers, although I coordinated 3 junior staff members. Since the company was formed I had been responsible for all IT design & implementation, including the inception of process monitoring and automation. This has resulted in significantly reduced system failures and downtime. Performance monitoring enabled us to create baseline measurements and helped to plan for increased capacity. The automation scripts have reduced the load on support staff and increased reliability. Responsibilities include: Hardware and Software installation & maintenance Dealing with Vendors (Licensing, Evaluations etc. ) Internet setup, ISP contracts, design & implementation of office network email etc. Y2K complicity for all platforms Products I currently support SCO UNIX 5.04 - Apex development library / Dialogic based IVR . Microlight Edge backup s/w Cisco 2924XL 100mbs intelligent switches / hubs Cisco 2514, 772 Routers IOS 12 Windows NT Server 4.0 SP5 and Workstations ( DNS, DHCP, Microsoft Information Services, Microsoft Proxy Server 2.0, Microsoft Exchange Server 5.5, RAS, SQL server 7.0) on HP LH3 Servers ( RAID 5) Cortelco Millenium Telecommunications switches ( Programming T1 / E1 ISDN, telecomm routing etc. ) Lantronics ETS8P - Terminal Server configuration and installation Show less

    • United States
    • Banking
    • 1 - 100 Employee
    • Technology Credit Card Officer
      • Aug 1997 - Oct 1998

      Within the systems department of the Bank I have been responsible for designing, implementing and supporting a 2.5 Terabyte ( SSA )Data warehouse on an RS/6000 R50 HACMP Cluster using Oracle Parallel Server 7.3.3.5. Additionally I support two 3 Node OPS Clusters with over 1500 users. My duties included administering the system, troubleshooting the hardware and software as well as insuring adequate change management procedures. I am also responsible for maintaining server backups using… Show more Within the systems department of the Bank I have been responsible for designing, implementing and supporting a 2.5 Terabyte ( SSA )Data warehouse on an RS/6000 R50 HACMP Cluster using Oracle Parallel Server 7.3.3.5. Additionally I support two 3 Node OPS Clusters with over 1500 users. My duties included administering the system, troubleshooting the hardware and software as well as insuring adequate change management procedures. I am also responsible for maintaining server backups using DLT-7000 drives on our Breece-Hill Q47 Libraries, using spectralogic's Alexandria product. Additional responsibilities include representing the business community in evaluating new technologies for future growth, capacity planning, business continuity planning and of course budget planning. Responsibilities include: Hardware and Software installation & maintenance Dealing with Vendors ( Licensing, Maintenance Contracts, Evaluations ) Managing / Coordinating upgrades and migrations Setup and management of data communications ( TCP/IP, SNA ) Products I supported: RS/6000 ( S70, R50, R50, H50, F50, R40 ) AIX 4.1.5 / 4.2.1 / 4.3.1 HACMP 4.1 / 4.2.1 / 4.2.2 SUN ( Sparc Server 1000 8way, Sparc server 20 ) Solaris 2.4 / 2.5 / 2.6 SNA ( LU 6.2 ), TCP/IP, NFS, HACMP, IFOR/LS, XLC, NDM, Tivoli, Oracle / Oracle Parallel Server (7.3.3.5 ), SSL v3, Perl, Fortran Compiler, KAI Preprocessor, SAS, ISQL, SQLNET, Alexandria Backup software, COBRA ( Hot oracle Backup Software Show less

    • Systems Administrator
      • Dec 1994 - Jul 1997

      As part of the Technical Services group I was directly responsible for the backend Settlement systems. The systems are 7x24 and are configured to be highly available. I am responsible for maintaining all server and communication functions that relate to the servers including a working knowledge of associated systems such as Tandem Guardian ( D30 / D40 ), Windows NT, Novell, and IBM 3090. My primary focus however is UNIX System Administration of Clustered IBM RS/6000s, AT&T/NCR, SPARC… Show more As part of the Technical Services group I was directly responsible for the backend Settlement systems. The systems are 7x24 and are configured to be highly available. I am responsible for maintaining all server and communication functions that relate to the servers including a working knowledge of associated systems such as Tandem Guardian ( D30 / D40 ), Windows NT, Novell, and IBM 3090. My primary focus however is UNIX System Administration of Clustered IBM RS/6000s, AT&T/NCR, SPARC, and HP Servers. Responsibilities included ( among other things ): Installation and maintenance of communications to Tandem ( TCP/IP), IBM 3090 ( SNA ) and AIX. Some Items I currently support / maintain / troubleshoot: RS/6000 ( R40 SMP, R24, R20, R10, G40, C10, 370, 250 ) AIX 3.2.5 / 4.2.1 SNA (LU6.2), TCP/IP, HACMP, IFOR/LS, XLC, NDM, New Dimension, Sybase, Syncsort, SPFUX, Power Broker, SecureID, Atria Clearcase, MAXM, REEL Backup / Librarian AT&T/NCR ( 3600, 3555, 4300, 4100 ) MP RAS 2.0 Oracle 7.3, New Dimension, Remedy, People Soft SPARC ( Sparc 20, 10, 5 ) Solaris 2.5.2 CheckPoint Firewall One, CAM HP (C100) HPUX 9 HP Openview Show less

    • Telecommunications
    • 1 - 100 Employee
    • Facilities Manager
      • Oct 1989 - Dec 1994

      I managed and maintained a satellite office which processed 450,000-500,000 inbound 800 calls daily, utilizing interactive voice technology. Credit card information is entered and validated on-line. I manage the voice/ data networks, install new services, handle requests by both customers and sales, and oversee the production of daily reports. I also maintain our internal Ethernet network using Novel LAN Workplace for DOS to interface with the Sparc stations using TCP/IP and NFS. New… Show more I managed and maintained a satellite office which processed 450,000-500,000 inbound 800 calls daily, utilizing interactive voice technology. Credit card information is entered and validated on-line. I manage the voice/ data networks, install new services, handle requests by both customers and sales, and oversee the production of daily reports. I also maintain our internal Ethernet network using Novel LAN Workplace for DOS to interface with the Sparc stations using TCP/IP and NFS. New services are implemented on the Sparc stations using various shell scripts and awk reports that I maintain and produce as needed. UNIX System Administration (SunOS 4.1.3, Solaris 2.1 x86, SCO UNIX Sys V R4 ) SDS-1000 Switch installation, programming and maintenance Automated credit card processing LAN administration ( LAN Manager, Novel, LANtastic, TCP/IP ) T1/T3 installation, administration, and maintenance (Newbridge 3624, NEC RC28D ) AT&T System 75 (G1) configuration and maintenance Show less

    • United States
    • Information Technology & Services
    • 300 - 400 Employee
    • Software Testing
      • Jan 1989 - Oct 1989

      Contract Position testing software

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