jonluc stapleton
Part Coordinator at Trailer Equipment Inc.- Claim this Profile
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Bio
Experience
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Trailer Equipment Inc. & Trailer X-Press Inc.
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United States
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Truck Transportation
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1 - 100 Employee
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Part Coordinator
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Jun 2018 - Present
Customer liaison assisting in assessment of parts needs and ensuring customer product satisfaction. Parts price negotiation and procurement. Warranty management. Inventory management including parts receiving, accurate job assignment, inventory audits and parts data management. Facilitate communication and parts availability between internal customers to ensure quality and expedited service as well as drive customer satisfaction. Responsible for accurate invoice auditing and payment processing.
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Pilot Flying J
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United States
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Retail
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700 & Above Employee
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Service Advisor
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Sep 2017 - Jun 2018
Customer service advocate interfacing with drivers and fleet maintenance personnel, Responsible for effective communication of mechanical defect to mechanic, Response for parts procurement, Responsible for accurate work order creation, Responsible for invoicing of all work orders created, including those routed through customer national account partnerships, Assist in inventory management including, but not limited to, inventory management, parts receiving and inventory audits Customer service advocate interfacing with drivers and fleet maintenance personnel, Responsible for effective communication of mechanical defect to mechanic, Response for parts procurement, Responsible for accurate work order creation, Responsible for invoicing of all work orders created, including those routed through customer national account partnerships, Assist in inventory management including, but not limited to, inventory management, parts receiving and inventory audits
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Service tech assistant
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Oct 2016 - Jul 2017
Assist with diagnosis of HVAC systems and components, Assist with diagnosis of household appliance malfunctions, Assist with repair and/or installation of HVAC systems and household appliances, Responsible for invoice creation and payment processing, Responsible for ensuring customer satisfaction Assist with diagnosis of HVAC systems and components, Assist with diagnosis of household appliance malfunctions, Assist with repair and/or installation of HVAC systems and household appliances, Responsible for invoice creation and payment processing, Responsible for ensuring customer satisfaction
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Mechanic intern
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May 2015 - Oct 2016
Responsible for proper preventive and basic maintenance for vehicles under my care, Responsible for parts procurement, as required, to execute supplement repairs, Responsible for driver satisfaction Responsible for proper preventive and basic maintenance for vehicles under my care, Responsible for parts procurement, as required, to execute supplement repairs, Responsible for driver satisfaction
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Education
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Henry Ford College
Business Administration and Management, General