Experience

Loc&Stor 24/7, Inc

• Philippines
• Warehousing and Storage
• 1 - 100 Employee

• Sales Executive

  • Oct 2020 - Present

  • Meets Customers’ needs through reliable and informed customer service; Promotes growth and knowledge of the product with our current and potential customers. • Develops and maintains strong customer relationships; Identifies opportunities for new and existing customers; Ensures maximum conversion of inquiries into storer customers • Ensures repeat business through a competitive professional approach and optimum quality control and customer service. • Ensures the customers’ experience with our product is world-class by maintaining a world-class facility and providing world-class service. Show less



Philippine Airlines

• Philippines
• Airlines and Aviation
• 700 & Above Employee

• Senior Cash Operations Associate

  • Feb 2014 - Apr 2020

  • Responsible for supervising and overseeing day-to-day operations of the ticket office and ensuring that ticket office operations adhere to policies and procedures; Provide all post sales customer service and handle customer telephone/ e-mail enquiries which include ticketing inquiries, customer complaints, transaction monitoring. • Collects and ensures the authenticity of all documentary requirements needed for cash and check transactions. • Prepare and monitor daily sales output for the accounting and sales department to ensure targets and KPI is achieved by the branch; Responds to inquiries from other departments and collaborates with other teams on financial reporting and route profitability. • Aids assistant manager and ticket agents especially in attending customers concerns about sales transaction; As needed, performs other administrative duties and tasks as assigned by the immediate in-charge. Show less



Philippine Airlines

• Philippines
• Airlines and Aviation
• 700 & Above Employee

• OJT Trainee

  • 2012 - 2013