Experience

iEducate

• Senior Manager, Program Implementation

  • Sep 2021 - Present

  Houston, Texas, United States



Boys & Girls Clubs of San Francisco

• Assistant Clubhouse Director

  • Jun 2019 - Mar 2021

  San Francisco Bay Area Provided leadership and sound decision making on a daily basis, managed staff, in-Club and virtual programs, facilities, and volunteers, and ensured Club emergency plans, facility use agreements, incident reports, and safety protocols were in place and followed • Established and maintained effective working relationships with Clubhouse staff, senior leadership, parents, youth, volunteers, and school and partner organization staff • Served as Education Liaison between Clubhouse staff and… Show more Provided leadership and sound decision making on a daily basis, managed staff, in-Club and virtual programs, facilities, and volunteers, and ensured Club emergency plans, facility use agreements, incident reports, and safety protocols were in place and followed • Established and maintained effective working relationships with Clubhouse staff, senior leadership, parents, youth, volunteers, and school and partner organization staff • Served as Education Liaison between Clubhouse staff and school staff during COVID-19 school closures as BGCSF Clubhouses were designated by the City of San Francisco as learning hubs • Monitored Clubhouse members’ distance learning attendance, progress, and special needs, communicated with appropriate BGCSF staff, school staff, and parents, and provided remediation and services to members as needed • Utilized Zoom, G Suite, and Microsoft Office applications to facilitate virtual staff meetings, attend virtual meetings with various stakeholders, manage virtual program partnerships, and track data in a hybrid onsite/remote work and distance learning environment • Developed daily program schedules that aligned with Boys & Girls Clubs of America initiatives and BGCSF program and funding requirements and strategic plan • Provided staff with resources and support to ensure their ability to meet BGCSF program requirements • Coached direct reports on the development of annual Management by Objectives (MBO) goals and evaluated progress toward goals during mid-year and annual review process • Planned and facilitated team building activities, staff meetings and individual check-ins with direct reports, supported direct service staff during Club programming, and coached staff in adapting to ever-changing conditions • Oversaw volunteer management and planned special events at the Clubhouse in partnership with the BGCSF Volunteer Manager • Managed the Clubhouse annual program budget of over $100,000

• Site Director

  • Nov 2017 - Jun 2019

  San Francisco Bay Area Directed overall operations of a public charter school afterschool program with a primary focus on staff development, youth development outcomes, data management, and school partnership • Provided direct supervision and leadership to a team of afterschool program staff to ensure delivery of quality programming and representation of BGCSF high standards and professional expectations • Aligned overall program design and specific enrichment activities with students’ needs and interests while… Show more Directed overall operations of a public charter school afterschool program with a primary focus on staff development, youth development outcomes, data management, and school partnership • Provided direct supervision and leadership to a team of afterschool program staff to ensure delivery of quality programming and representation of BGCSF high standards and professional expectations • Aligned overall program design and specific enrichment activities with students’ needs and interests while developing strong social-emotional skills with positive behavior guidance • Gathered data, conducted observations, and used assessment and feedback for ongoing program evaluation and improvement • Developed and maintained positive relationships with all stakeholders including school faculty and staff, parents, volunteers, professional service providers, and program funders • Managed program budget



Reading Partners

• AmeriCorps Site Coordinator

  • Aug 2016 - Jun 2017

  Silicon Valley, CA Managed day-to-day operations and served as the face of a non-profit organization’s reading center at an elementary school site-based curriculum-focused literacy intervention program for 70 at-risk K-4 students • Cultivated relationships with school faculty and afterschool program staff to maintain a collaborative partnership between the school and the organization • Conducted orientations and provided coaching, support, and oversight for instruction delivery of prescribed evidence-based… Show more Managed day-to-day operations and served as the face of a non-profit organization’s reading center at an elementary school site-based curriculum-focused literacy intervention program for 70 at-risk K-4 students • Cultivated relationships with school faculty and afterschool program staff to maintain a collaborative partnership between the school and the organization • Conducted orientations and provided coaching, support, and oversight for instruction delivery of prescribed evidence-based curriculum to 60 community member volunteer tutors • Administered STAR Early Literacy, STAR Reading, alphabet assessments, phonics inventory assessments, Dolch word lists, and running records to determine initial curriculum placement and monitor academic progress • Exceeded contract goals related to student enrollment and progress as well as teacher and volunteer tutor satisfaction with the program • Utilized Salesforce, TRS, Google Docs, and MS Excel to maintain timely and accurate student and tutor data, track attendance and academic progress, and manage the reading center schedule of one-on-one tutor/student sessions Show less



Literacy Coalition of Central Texas (LCCT)

• Assistant Director of Ascend Center for Learning (merged with LCCT)

  • Jan 2015 - Feb 2016

  Austin, TX Managed day-to-day operations of all adult education programs for a non-profit community-based organization, promoting an environment that maximized the contributions of the instruction and case management team to the organization, its programs and students • Collaborated with education, government, and community-based organization stakeholders providing wraparound services to ensure both student and program success • Provided oversight for budgets, compliance, and reporting for major… Show more Managed day-to-day operations of all adult education programs for a non-profit community-based organization, promoting an environment that maximized the contributions of the instruction and case management team to the organization, its programs and students • Collaborated with education, government, and community-based organization stakeholders providing wraparound services to ensure both student and program success • Provided oversight for budgets, compliance, and reporting for major program contracts for city, county, and state • Facilitated team meetings and conducted staff member check-ins to ensure open communication and give team members freedom to express ideas and implement new teaching, outreach, and program operation strategies • Provided instructors with applicable professional development opportunities • Trained instructors in Test of Adult Basic Education (TABE) administration and Texas Educating Adults Management System (TEAMS) data entry and reporting • Conducted employment interviews and annual staff performance evaluations Show less



Ascend Center for Learning (formerly The Austin Academy)

• Adult Basic Education Instructor and Grant Manager

  • Jan 2011 - Dec 2014

  Austin, TX Designed an effective Adult Basic Education program well known by community partner agencies for measurable student gains and maintained accountability for the program’s grant required performance measures • Authored program delivery proposal for Austin Community College adult education sub-recipient contract, resulting in awarded contract • Repeatedly exceeded contracted standard outcomes for student educational functioning levels, contributing to annual contract renewals • Produced… Show more Designed an effective Adult Basic Education program well known by community partner agencies for measurable student gains and maintained accountability for the program’s grant required performance measures • Authored program delivery proposal for Austin Community College adult education sub-recipient contract, resulting in awarded contract • Repeatedly exceeded contracted standard outcomes for student educational functioning levels, contributing to annual contract renewals • Produced reading/language arts and math curricula based on 3rd through 8th grade leveled instructional materials • Guided students through self-paced curricula designed to target skill gaps and improve language arts and math skills for enrollment in GED Prep and Job Readiness programs • Administered TABE to students, tracked results for internal use to ensure contract compliance, and reported results for external stakeholders in TEAMS • Served as site supervisor of Literacy AmeriCorps members serving as classroom instructors- responsible for their selection, onboarding, coaching, and evaluation Show less



The Austin Academy

• Instructor

  • Mar 2003 - Dec 2010

  Austin, TX Delivered direct instruction to students enrolled in Adult Basic Education, GED Prep, and Job Readiness programs • Fostered a positive and engaging classroom environment conducive to and supportive of learning by promoting instruction methods which took into account students’ individual strengths, needs, and experiences • Created operating procedures as well as tracking and reporting mechanisms, keeping programs on track to meet contract performance measures • Implemented updated… Show more Delivered direct instruction to students enrolled in Adult Basic Education, GED Prep, and Job Readiness programs • Fostered a positive and engaging classroom environment conducive to and supportive of learning by promoting instruction methods which took into account students’ individual strengths, needs, and experiences • Created operating procedures as well as tracking and reporting mechanisms, keeping programs on track to meet contract performance measures • Implemented updated computer skills curriculum for Job Readiness program • Developed and delivered presentations to potential contributors, bringing both recognition and increased funding to the organization Show less



Sylvan Learning Center

• Director of Education

  • Jan 2001 - Feb 2003

  San Marcos, TX Oversaw all educational operations of learning center • Administered diagnostic assessments, including the California Achievement Test, to students ranging in grade levels from kindergarten through high school in the subjects of reading, writing, and math • Planned remediation based on assessment results, monitored student progress, and adjusted remediation plans accordingly • Conferenced with parents to communicate student progress and assessment results • Provided direct… Show more Oversaw all educational operations of learning center • Administered diagnostic assessments, including the California Achievement Test, to students ranging in grade levels from kindergarten through high school in the subjects of reading, writing, and math • Planned remediation based on assessment results, monitored student progress, and adjusted remediation plans accordingly • Conferenced with parents to communicate student progress and assessment results • Provided direct instruction in the subjects of reading, writing, and math to students at various grade levels • Supervised instructional staff- responsible for their selection, onboarding, scheduling, coaching, and evaluation • Implemented new academic programs by reviewing materials, developing implementation schedules, assigning tasks to staff members for implementation procedures, and training staff in all aspects of program operations Show less