ServiceNow Developer

• Jan 2022 - Present

Associate Manager

• Dec 2021 - Apr 2022

ServiceNow Developer

• Jan 2021 - Apr 2022

ServiceNow Developer

• Sep 2018 - Apr 2022

ServiceNow Development Team Lead

• Sep 2019 - Jan 2021

ServiceNow Developer 3

• Feb 2016 - Sep 2018

• Certified Servicenow System Administrator - Part of Western Digital’s Service-now global development and support team that consists of programmers from US, Thailand, India and Philippines.o Create ServiceNow workflows to automate tasks that are manually performed by involved team memberso Create and use update sets to facilitate moving customizations between your instanceso Create an Access Control Rule (ACL)o Custom scriptingo Personalize and create forms and fieldso Create new applications, modules, and tableso Create Email Notificationso Create Business rules and client scriptsTRAININGS: - ServiceNow System Administration (Certified)- Advanced System Administration- Application Creation in Servicenow- Scripting in ServiceNow- Performance Analytics for Administrators

Senior Software Engineer

• Nov 2013 - Feb 2016

• Provide software solutions to HGST Philippines Corp using C#.Net, ASP.Net, VB6, MSSQL, SOAP, MySQL and DB2 for manufacturing and non – manufacturing departments.o Business Analyst – Communicate with customers with a goal of gathering business requirements for their business needs. The business requirements documents will then be used by the tech architect as the basis of the system to be developed. While the system is ongoing development, hands on support for issues and questions is done by the analyst to ensure the proper implementation of the new systemo Architect – Create Solution Design Specifications document that includes detailed flow of the application to be developed, system design architecture diagram and database structure/ data model. o Developer – Provide applications such as windows forms applications, web applications and windows service applications that comply with the specifications given by the architect. Role is also to test, debug and support the applications to be developed or application that encountered issues.

Software Engineer

• Sep 2011 - Nov 2013

• Focus is on developing and maintaining applications used in the production line of Slider DET process based on customer requirements.• Development and Administration of Servers used by production specifically for Tested Slider Engineering Department. This includes daily monitoring of MySQL Database and FTP Servers.• Lead production support team to ensure all activities needed by Test Engineering are supported.ACHIEVEMENTS• Best Project for HGST Philippines Corp - Lean and Six Sigma Competition (Reduction of Blade Repair Time Thru Blade Hot Swap) - 91% improvement from 0:48:25 down to 0:04:22 in terms of Blade pull-out. (2013)

Systems Engineer

• Aug 2010 - Sep 2011

• Production support for issues encountered by machine programs of the entire company.• Develop and maintain applications used in slider fabrication based on customer specifications. • Production support for issues encountered by machine programs of the entire company.• Develop and maintain applications used in slider fabrication based on customer specifications.