Experience

Palm Beach Hotel

• Australia
• Hospitality
• 1 - 100 Employee

• Receptionist

  • Dec 2022 - Present

  Duties and Responsibilities: • Proficient in using IDS Hotel software and VICAS System • Perform all check-in and check-out tasks • Manage online and phone reservations • Inform customers about payment methods and verify their credit card data • Register guests collecting necessary information (like contact details and exact dates of their stay) • Welcome guests upon their arrival and assign rooms • Provide information about our hotel, available rooms, rates and amenities • Respond to clients’ complaints in a timely and professional manner • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs • Maintain updated records of bookings and payments Show less



EASY LINK TOURISM LLC

• Travel Agent

  • Dec 2021 - Jun 2022

  Duties and Responsibilities: • Plan and sell transportations, accommodations and other travel services • Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations • Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers • Book transportation, make hotel reservations and collect payment/fees • Use promotional techniques to sell itinerary tour packages • Deal with occurring travel problems, complaints or refunds • Enter data into our software and maintain client files • Network with tour operators • Meet profit and sales targets Show less



JAFCO

• United States
• Individual and Family Services
• 1 - 100 Employee

• CASHIER cum SALES

  • Jan 2021 - Oct 2021

  Duties and Responsibilities: • Manage transactions with customers using cash registers • Scan goods and ensure pricing is accurate • Collect payments whether in cash or credit • Issue receipts, refunds, change or tickets • Redeem stamps and coupons • Cross-sell products and introduce new ones • Resolve customer complaints, guide them and provide relevant information • Greet customers when entering or leaving the store • Maintain clean and tidy checkout areas • Track transactions base on order numbers and report any discrepancies • Handle merchandise returns and exchanges Show less



BROTHER INDUSTRIES ( LULU ALWAHDA BRANCH )

• SALES PROMOTER and MERCHANDISER ( Temporary Contract )

  • Apr 2020 - Aug 2020

  Duties and Responsibilities: • Greet Customers at the store and provide them information on their required products. • Explain product features by performing demonstrations and answer any question that customer may have. • Assisted customers by providing them information on prices. • Lead customers through the payment process by assisting cashiers with discount information and markdowns. • Oversee the cleanliness and replenishment of shelves. • Receiving deliveries, checking the quality and quantity of products. Show less



Unisilver Group International Corporation

• Sales Representative

  • Nov 2013 - Mar 2015

  Duties and Responsibilities: • Greet Customers at the store and provide them information on their required products. • Explain product features by performing demonstrations and answer any question that customer may have. • Assisted customers by providing them information on prices. • Suggest additional products in a bid to meet the company’s and self-sales target. • Lead customers through the payment process by assisting cashiers with discount information and markdowns. • Oversee the cleanliness and replenishment of shelves. Show less