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Experience

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
      • Jul 2021 - Present

      Responsible for leading the vision, strategy, development and execution of organizational effectiveness, talent and culture management, human resources, marketing, and communications. Partner with the leadership team and key stakeholders to ensure the development and advancement of an empowered, values-driven workplace culture, and actively plan for, address, and forecast future talent and organization needs. Effectively brand, market, and communicate the organization's mission and vision to advocate for and inspire others to support the affordable housing cause and families in need in the Jacksonville, Florida area. Show less

      • Feb 2017 - Sep 2021

      Responsible for leading the vision, strategy, development and execution of organizational effectiveness, talent and culture management programs. Partner with the leadership team and key stakeholders to ensure the development and advancement of an empowered, values-driven workplace culture, and actively plan for, address, and forecast future talent and organization needs.

    • Human Resources Assistant (Temporary)
      • Oct 2016 - Dec 2016

      Managed and performed recruiting, interviewing, staffing, onboarding, and new hire orientation of seasonal employees for the UPS St. Augustine Center. • Interviewed, hired, and orientated over 140 seasonal employees in a seven-week temporary assignment. Managed and performed recruiting, interviewing, staffing, onboarding, and new hire orientation of seasonal employees for the UPS St. Augustine Center. • Interviewed, hired, and orientated over 140 seasonal employees in a seven-week temporary assignment.

    • Spain
    • Retail Apparel and Fashion
    • 1 - 100 Employee
      • 2015 - 2016

      Managed the planning, implementation, configuration and delivery of talent management technologies including learning management and performance management systems. Served as HCM Business Lead for the process and system design of new ERP applications including core HCM, talent acquisition, and performance management.• Managed the administration, configuration and support of the learning management system (Skillsoft Skillport) for 38,000+ internal and external users. Managed content library that contained over 40,000 assets including more than 3,000 custom developed assets. Achieved 94% utilization rate for all users over recent 12 month period.• Managed the administration, configuration and support of the performance management system (SAP SuccessFactors) for targeted audience of 9,000 management associates. Achieved 98% completion rate for goal setting and performance review processes for 2015.• Led HCM Business Team in the identification, evaluation and prioritization of 600+ process and system capabilities during the business requirements and design architecture phase of a company-wide ERP initiative. Show less

      • 2009 - 2015

      Provided thought leadership, strategy, and management to meet the learning and development needs of a 38,000+ employee sales and marketing company. Led Learning & Development Team by providing strategic direction for learning assessment, design, development, implementation, and evaluation.• Implemented and managed enterprise learning and talent management systems (Element K KnowledgeHub, Skillsoft Skillport, and SAP SuccessFactors) including configuration, data integration, site design, content administration, user administration and support, and reporting.• Developed strong partnerships with key vendors including Element K/Skillsoft, SuccessFactors/SAP, and FranklinCovey. Managed solution evaluations, contract negotiations and ongoing support initiatives.• Supported associate development and growth by working with internal business partners to build relationships, and identify and meet the training needs of the organization.• Received Acosta Chairman’s Awards (2010, 2012, 2013, 2014, and 2015) for Teamwork, Innovation and Results.• Received 2015 Skillsoft Innovation Award for Empowering Continuous Talent Development. Show less

    • Retail
    • 700 & Above Employee
      • 2009 - 2009

      Directed organizational design, training & development, performance management, employment, recruiting, and HRIS initiatives for 16,000 employee retail company.• Planned and directed talent management activities including learning, performance management, career development, and leadership development.• Planned, developed and managed the department budget and expense initiatives.• Led organizational design initiatives partnering with leadership to evaluate current status and create alternative solutions to more effectively meet business needs. Show less

      • 2006 - 2009

      Managed employment, recruiting, HRIS, training & development, and organizational design initiatives.• Planned, coordinated, and performed full-cycle recruiting and sourcing initiatives including the implementation and administration of a new Applicant Tracking System, redesign of the career site, ongoing contract negotiation, and development of staffing strategies.• Managed Human Resources Information Systems for employment, benefits, compensation and time & attendance. Coordinated system upgrades and integration with other corporate systems.• Planned, organized and directed training & development activities throughout the company including Performance Management, Career Development, Leadership Development, Job Skills & Systems Training, and Safety, Security and Compliance Training. Show less

      • 1997 - 2006

      Planned, organized and implemented the company’s Training & Development activities. Provided training design, training development and trainer assistance in support of enterprise training needs and requirements.• Partnered with field and corporate leadership to design and deliver various training to the organization including Leadership Development, New Hire Orientation, Store Management Training, Loss Prevention Training, Service Philosophy Training, POS Training, Receiving Training, Merchandising Systems Training and Price Management Training.• Designed and maintained corporate university site and corresponding curriculum.• Facilitated new associate orientation and training. Facilitated leadership development programs including The Seven Habits of Highly Effective People.• Designed, developed and implemented individual development plans and career development programs. Show less

Education

  • University of North Florida
    Bachelor of Business Administration (B.B.A.), Marketing & Management

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