Social Media & Event Management Volunteer

• Jun 2022 - Present

Social Media and Project Management volunteer at Meals With Impact, a work-integrated social enterprise that employs women from migrant & refugee backgrounds to co-design and produce culturally appropriate meals to meet the diverse needs of disadvantaged CALD communities. I help run the Social Media campaign and the Crownd funding event where we successfully raised over $19,000, for the relocation of the kitchen and support the project long-term. Social Media and Project Management volunteer at Meals With Impact, a work-integrated social enterprise that employs women from migrant & refugee backgrounds to co-design and produce culturally appropriate meals to meet the diverse needs of disadvantaged CALD communities. I help run the Social Media campaign and the Crownd funding event where we successfully raised over $19,000, for the relocation of the kitchen and support the project long-term.

Receptionist at The Alexandra Club

• Mar 2021 - Dec 2022

• Answering and directing all phone calls and email enquiries in a friendly, professional and efficient manner. • Providing exceptional customer service and assistance to customers. • Ensure there is a high level of order in the booking process of small events from initial enquiry to the hand over to in-venue teams. • Provide consistent and accurate information to customers. • Liaise effectively with management and front of house staff members. • Effectively manage all dining reservations and small corporate and social events. Show less

Business Support Associate

• Dec 2021 - May 2022

• Supporting the 25 + Sales Team by processing the end-to-end onboarding and off boarding of Services Consultants • Generate Consultant employment contracts, extensions, and termination letters; ensuring that all relevant documents are processed for candidates specific to IT & Finance positions. • Perform background and contract checks, including salary package, and leave entitlements. Ensure candidates have a right-to-work and documentation as provided • Responsible for consultant communications in relation to onboarding, offboarding, and payroll matters • Support the Payroll & Billings Team with weekly or monthly processes and ensure accurate timesheets & invoices are paid to consultants and billed to the client. • Assist in the preparation of reports and presentations when required • Evaluate the training and development requirements of the team and develop training around compliance accordingly. • Organise and run Cultural events for the team as well as diversity Workshops. March 2021 – December 2021, Melbourne Show less

Restaurant Manager

• Nov 2015 - Mar 2021

- Customer Service - Leading the team as the face of the business, serving as the lead for handling customer inquiries and complaints, taking reservations, greeting and advising customers - Ensuring Compliance - ensuring compliance with licensing, hygiene, and health and safety legislation/guidelines - Training of staff – behind the bar, how to make coffee, how to maintain equipment and coffee machine in good condition. - Ensuring the Quality- of drinks, the efficacy of dispenses, and maintenance of equipment behind the bar. - Sequence of Service - Maintaining and operating with a sequence of services to provide an exceptional experience for guests - Hiring, training, and overseeing all front-of-house employees, - Create and maintain weekly rosters and manage budgets - Daily Takings - Management of Daily Takings, - Reports, ensuring accuracy and profitability across all shifts and staff members - Working with the administration and social media manager to provide regular content Show less

Resaurant manager

• Nov 2014 - Nov 2015

I was a restaurant manager for this well-established company in the city of Bilbao in Spain for a whole year. My main achievement while working for this company as a manager was helping with the opening and launching of the Pacifico restaurant, where I helped in every aspect of the opening. With the goal of promoting the cocktail bar in the restaurant, I went to a cocktail competition and got named bartender of the year bartender of the year 2015 in the county of Bizkaia. I was a restaurant manager for this well-established company in the city of Bilbao in Spain for a whole year. My main achievement while working for this company as a manager was helping with the opening and launching of the Pacifico restaurant, where I helped in every aspect of the opening. With the goal of promoting the cocktail bar in the restaurant, I went to a cocktail competition and got named bartender of the year bartender of the year 2015 in the county of Bizkaia.

Restaurant Manager

• Jun 2013 - Jul 2014

Supervising the team, organizing group dinners, taking care of bookings and keeping control of the stocks. As well as welcome customers and run breakfast, lunch or dinner services. Supervising the team, organizing group dinners, taking care of bookings and keeping control of the stocks. As well as welcome customers and run breakfast, lunch or dinner services.

Bartender

• May 2011 - Feb 2012

Waitress

• Aug 2010 - Dec 2010