Experience

Lucid
• United Kingdom
• Media Production
• 1 - 100 Employee
• Sr Project Manager, Creative

  • Apr 2022 - Present

Degreed
• United States
• Software Development
• 300 - 400 Employee
• Creative Project Manager

  • May 2020 - Apr 2022


Love Communications

• United States
• Advertising Services
• 100 - 200 Employee

• Account Manager

  • Feb 2019 - May 2020

• Account Manager / Digital Project Manager

  • May 2018 - May 2020

• Digital Producer/Project Manager

  • Feb 2016 - May 2020



Renaissance Services

• Computer Networking Products
• 1 - 100 Employee

• Operations Manager | Director of Marketing

  • Mar 2014 - Feb 2016

  Manage and coordinate all equipment rentals and purchases for cleanup of The Color Run events across North America Monitor and compare all equipment pricing to maintain consistent rates nationwide Hire, oversee and coordinate payment for local labor at each event Coordinate invoicing and payment for all equipment, labor and other incidentals for all events Manage and document any pricing or billing disputes for equipment, labor or incidentals for all events Track and maintain all event information, details and documents via project management software On-call contact for emergencies and/or any necessary updates or changes to equipment or labor at all times Follow up on events with city leaders to assure cleanup plan was properly executed and all parties were satisfied Maintain company’s online and social media presence including Yelp, Facebook, Instagram and any other pertinent platforms Monitor and maintain Google Adwords initiatives Analyze, review and implement changes to websites to assure they are optimized for search engines Research, implement and manage sponsorships and charity opportunities



Vérité, Inc

• Food & Beverages

• Project Manager

  • Jan 2013 - Jan 2014

  Overall client advocate during project production Effective client communication throughout project cycle Follow up with client upon project completion to assure satisfaction and facilitate new projects Assess project budget and suggest hours available for project timelines Track budget throughout project and facilitate adjustments as needed Internally negotiate and communicate timeline updates to clients as needed Work with key production team members throughout the project to ensure delivery of quality work and a good client experience Manage the company website including writing or scheduling regular blog posts, making content updates as well as scheduling and coordinating large scale updates and enhancements Work to keep the company's online social media presence updated and relevant



Vérité, Inc.

• Food & Beverages

• Production Coordinator

  • Jun 2010 - Jan 2013

  Daily traffic management and resource load forecastingManage vendor relations including purchase requests and purchase ordersCoordinate projects with vendors including print, voice over, etcCreate and manage production timelines within the project management softwareSchedule and coordinate all project and business development meetingsManage updates and upkeep of CRMCoordinate and book any necessary project related travelPackage and send thank you notes/gifts at close of project

• Quality Assurance Specialist

  • Jan 2008 - Jun 2010

  Editorial testing of website copy, scripts, animation pieces, email blasts and etc Technical and functionality testing of website and application developmentPress checks for PMS color match, editorial consistency and accuracy and design specifications on print piecesEditorial and functionality testing of email blasts across various email clients and operating systems



Unisys Corporation

• United States
• 1 - 100 Employee

• Technical Support Representative

  • Aug 2006 - Jan 2008

  Respond to inbound calls from corporations all over the world to assist end users having trouble with hardware, software or business applications Answer calls, assess the issue, and assist in resolving the problem as quickly as possible while still providing a high level of service Work with high level executives to quickly and professionally get issues resolved and get systems back online Respond to inbound calls from corporations all over the world to assist end users having trouble with hardware, software or business applications Answer calls, assess the issue, and assist in resolving the problem as quickly as possible while still providing a high level of service Work with high level executives to quickly and professionally get issues resolved and get systems back online



Lexington Law Firm

• United States
• Financial Services
• 200 - 300 Employee

• Paralegal/Retentions Specialist

  • Dec 2004 - Jul 2006

  Review individual cases to provide status and details to clients Keep case information up to date and valid at all times Work independently to manage a full case load with little to no management interaction Reach out to clients with cases in a pending or stalled status and work with the client to restore the case Review individual cases to provide status and details to clients Keep case information up to date and valid at all times Work independently to manage a full case load with little to no management interaction Reach out to clients with cases in a pending or stalled status and work with the client to restore the case