Experience

Riverside Natural Foods Ltd. (Home of MadeGood)

• Canada
• Food Production
• 200 - 300 Employee

• Accounting Analyst

  • Jul 2023 - Present



GreenSpace Brands Inc.

• Canada
• Food and Beverage Services
• 1 - 100 Employee

• Accounts Receivable Analyst

  • Feb 2022 - Jun 2023

  Overseeing complete A/R cycle for Canadian and US clients, including invoice billing, collection calls, cash application and maintenance of accounts. Ensuring internal procedures that protects assets and provide the financial controls of the AR function. Identified and adjusted bad debt, projected legal write off accounts within assigned portfolio. Processed collections of past due invoices and minimized the ageing , confirmed daily payments received. Issued credit memo's and applied discounts on daily basis. Performed accounts reconciliations on large corporate accounts. Logged on to supplier portal, submitted e-invoices using people soft , Oracle, SupplierNet. Assisted financial controller in various daily and weekly accounts reconciliation and month end closing in timely matter with postings to the general ledger and monthly closings. Responsible for managing and coordinating with external auditors for quarterly review and annual of companies' receivable position. Prepared the source deductions documents and recorded the manufacturing charge backs for ongoing tax filing (GST, PST). Prepared bank deposits and developed automated spreadsheet for cash application on daily basis. Show less



Maersk Line, Limited

• United States
• Maritime Transportation
• 700 & Above Employee

• Dispute Analyst

  • Jan 2019 - Jan 2020

  Managed incidents and service request for the North America supply chain. Responsible for directing and controlling the operational activities for customers via voice support. Reduced the ticket turnaround time less than 24 hours Created Agile development plan showing sustainable resolutions. Increased CRS percentage by 32% versus 8% in 2019 and 9.14% in 2020. Achieved 80% the resolution time goal by ensuring timely and professional responses to all complaints, requests and queries received Show less



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Subject Matter Expert

  • May 2014 - Dec 2019

  Handled 120+ delinquent accounts and final settlement process for Pitney Bowes client through emails and calls. Responsible for held orders, credit limit increase and sending final settlement quotes. Adjusted current customer credit limits based on activity. Credit management and assessment using resources such as SAP in order to manage risk in accordance with company policies and requirements Set and maintain appropriate credit limits for each new and delinquent customer. Working on the back log delinquent accounts bringing the age queue from 35% to 18%. Collaborated with other agents in facilitating a strong team culture driving towards aligned goals. Process the settlement quotes & requests for the payments based on the Dispute tool (SFDC) and align with the concerned team for resolution to ensure Customer satisfaction on their request. Handled customer escalations call and Identified high-risk accounts and notified sales and placed on stop orders. Show less



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Financial Services Associate

  • Mar 2011 - Mar 2013

  Responsible for the day-to-day book keeping functions related to Accounts Receivable for DHL express Client for business to business customers. Prioritize customers to achieve Monthly/Quarterly Cash and Aging targets. Good customer service and rapport building skills to reach the right point of contact the first time, understand customers' invoicing/payment process cycle, and help them to utilize faster invoice delivery. Performed tasks such as generating accounts statements and reports. Reviews all aged invoices periodically to identify potential bad debts and subsequent write-offs. Determine cause of short and non-paid items and work with various departments to resolve. Facilitate monthly accounts receivable calls. Show less