Jonathan Chao

Game Production Manager at Chiru Labs
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles, California, United States, US

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Experience

    • Software Development
    • 1 - 100 Employee
    • Game Production Manager
      • Sep 2023 - Present

      Los Angeles, California, United States

    • China
    • Computer Games
    • 100 - 200 Employee
    • Senior Producer
      • Apr 2021 - Sep 2023

      Los Angeles, California, United States Pokémon Partnership – Pokémon Unite + R&D Project • Consulted as a live producer and product manager for Pokémon Unite, providing insight to the core development team in China on adding player value by adjusting game systems, including monetization, gameplay, balance, user experience, and matchmaking • Conducted market and product analysis to pitch a new Pokémon game idea directly to Timi and The Pokemon Company executives, which was greenlit by both parties • Maintained the… Show more Pokémon Partnership – Pokémon Unite + R&D Project • Consulted as a live producer and product manager for Pokémon Unite, providing insight to the core development team in China on adding player value by adjusting game systems, including monetization, gameplay, balance, user experience, and matchmaking • Conducted market and product analysis to pitch a new Pokémon game idea directly to Timi and The Pokemon Company executives, which was greenlit by both parties • Maintained the partnership between Timi and The Pokémon Company through creative collaboration and joint offline events • Acted as the main and only source of communication between players and the development team R&D Project from Team Kaiju • Reported directly to the GM of North America to provide updates on studio operations and dev progress • Worked with studio leadership and project leads on creating the game vision, setting game pillars, creating production timelines, managing the project budget, and planning human resources • Managed the delivery of multiple pods, setting up team rituals, running team meetings, and maintaining JIRA • Coordinate with team members across multiple teams across the globe to drive product alignment, to host regular sync-ups for providing all teams with high visibility into development progress, and to secure resources both internally and externally to meet delivery deadlines Show less

    • United States
    • Computer Games
    • 700 & Above Employee
    • Producer
      • Apr 2019 - Apr 2021

      Los Angeles, California, United States League of Legends: Wild Rift • Managed all in-game gameplay systems for League of Legends: Wild Rift, including the core gameplay experience, player controls, gameplay UI, champion balance and game pacing • Set long term and short term product strategy goals as well as KPI goals for each milestone • Scheduled and ran routine meetings with stakeholders, team members, and other dev partners • Collaborated with global teams and overseas studios to deliver targeted gameplay features… Show more League of Legends: Wild Rift • Managed all in-game gameplay systems for League of Legends: Wild Rift, including the core gameplay experience, player controls, gameplay UI, champion balance and game pacing • Set long term and short term product strategy goals as well as KPI goals for each milestone • Scheduled and ran routine meetings with stakeholders, team members, and other dev partners • Collaborated with global teams and overseas studios to deliver targeted gameplay features for players in various regions across the world • Identified and proposed solutions to improve development workflow inefficiencies • Scoped out patches based on available resources and time while prioritizing highest player value features • Created work-back schedules and set up smaller due dates in order to hit milestone deadlines • Triaged bugs in order to weave out low player value bugs and focus on high priority issues • Interacted with the player base to make sure player frustrations and needs are being heard Show less

    • China
    • Computer Games
    • 200 - 300 Employee
    • Associate Producer
      • May 2017 - May 2019

      Shanghai City, China Far Cry • Managed the Shanghai studio production of Far Cry: New Dawn, a team consisting of roughly 100 people • Managed the production of “Hours of Darkness,” a Far Cry 5 DLC; the team consisted of 50+ people • Pitched project ideas to upper management by presenting multiple game ideas in line with company goals • Coordinated with co-dev studios in Canada and France to set project timelines and budgets and to determine the overall project content and game design… Show more Far Cry • Managed the Shanghai studio production of Far Cry: New Dawn, a team consisting of roughly 100 people • Managed the production of “Hours of Darkness,” a Far Cry 5 DLC; the team consisted of 50+ people • Pitched project ideas to upper management by presenting multiple game ideas in line with company goals • Coordinated with co-dev studios in Canada and France to set project timelines and budgets and to determine the overall project content and game design direction • Prioritized game development features based on player value, business needs, and resource constraints • Reported weekly production highlights, forecasts, and risks to executives in China, France, and Canada

    • Production Manager
      • Jul 2014 - May 2017

      Shanghai City, China Multiple F2P Games • Launched one of Ubisoft's largest brands and the world's #1 interactive dance game, Just Dance, in China • Cooperated with 2 publishing partners, one being Netease, to strategize marketing campaigns, to plan app updates, to update website content, to ensure business needs are met, and to address customer concerns • Managed the live-ops of Ubisoft Shanghai’s mobile games, The Bot Squad and Horse Haven: World Adventures • Led weekly conference calls with Ubiosft… Show more Multiple F2P Games • Launched one of Ubisoft's largest brands and the world's #1 interactive dance game, Just Dance, in China • Cooperated with 2 publishing partners, one being Netease, to strategize marketing campaigns, to plan app updates, to update website content, to ensure business needs are met, and to address customer concerns • Managed the live-ops of Ubisoft Shanghai’s mobile games, The Bot Squad and Horse Haven: World Adventures • Led weekly conference calls with Ubiosft Shanghai’s Managing Director and Ubisoft Headquarters, follow with weekly reports containing quantitative and qualitative data with action points for future weeks • Pitched at “Gate” (milestone) meetings to the Executive Director of Ubisoft Mobile and other executive managers in order to receive approval to proceed with the next phase of the projects • Organized content development priorities based on assessing the costs and benefits of tasks in the backlog to ensure positive monthly cash flow

    • United States
    • Entertainment
    • 1 - 100 Employee
    • Founder
      • May 2012 - May 2014

      Mountain View, California • Composed the official company business plan and created a pro-forma statement using data found through industry research, including CPI and CPC, organic growth rates, churn rates, ARPU, and outsourcing costs • Pitched presentations to 4 investors and 3 game development incubators, which resulted in offerings from 2 incubators and $50,000 angel investment for 5% equity • Conducted market research by surveying smartphone users, running a focus group with mobile gamers, and using mobile… Show more • Composed the official company business plan and created a pro-forma statement using data found through industry research, including CPI and CPC, organic growth rates, churn rates, ARPU, and outsourcing costs • Pitched presentations to 4 investors and 3 game development incubators, which resulted in offerings from 2 incubators and $50,000 angel investment for 5% equity • Conducted market research by surveying smartphone users, running a focus group with mobile gamers, and using mobile game information websites such as AppAnnie to evaluate the feasibility of different game themes • Contacted and trialed 6 offshore firms to identify a compatible firm for outsourcing Ratchet Studio’s art assets Show less

    • China
    • Investment Banking
    • 700 & Above Employee
    • Intern
      • Jun 2010 - Aug 2010

    • CFO
      • Jan 2009 - May 2009

      Babson College Year long start up experience that is part of the Babson College curriculum.

    • Information Services
    • 700 & Above Employee
    • Intern
      • Jun 2008 - Aug 2008

Education

  • Babson College
    Bachelor of Science (B.S.), Accounting and Finance
    2008 - 2012
  • Milton Academy
    2004 - 2008

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