Performance Analyst

• Feb 2019 - Present

IT Support Engineer

• Jan 2018 - Feb 2019

IT Support

• Dec 2013 - Dec 2017

My Responsibilities at Moran Health Care are: - Managing the IT Helpdesk - Providing Technical Support to Staff Members using Remote Access Programs. - Software Upgrades - Maintaining Group Policies and AD - Building Security - Maintenance of IT related Policies and Procedures My Responsibilities at Moran Health Care are: - Managing the IT Helpdesk - Providing Technical Support to Staff Members using Remote Access Programs. - Software Upgrades - Maintaining Group Policies and AD - Building Security - Maintenance of IT related Policies and Procedures

IT Specialist

• May 2012 - Oct 2013

As IT Specialist I am responsible for: - Manage websites through CMS Programs - Responsible for technical support in the Company - Responsible for troubleshooting - Responsible for administrating the network - HTML Email Marketing - Network Security The Business Plaza® is an advertising based programme designed to provide recurring revenue for volunteer and ‘not-for-profit’ community based organisations while delivering benefits to members of those organisations. The programme is built on the concept of ‘Local Business for Local Businesses’, engaging the desire of community members to support those businesses that support them and their community. It is a new and unique vehicle for advertisers to reach a very targeted and motivated end user group, extremely cost effectively. It combines the best of direct marketing, on-line advertising, loyalty, customer retention and new business acquisition while supporting local communities at the same time. It has the impact of a recommendation or personal referral within our participating communities, and it works constantly for a full 12 months The company went through a 'Proof of Concept' process during 2009 and 2010 and began rolling out with sporting clubs during 2011. Some of the largest companies in Australia are participants in Business Plaza, as are some of the smallest local businesses.