Experience

The Examcraft Group - A Business All-Star Accredited Company

• Ireland
• Education Management
• 1 - 100 Employee

• Graphic Designer

  • Nov 2022 - Present

• Graphic Designer

  • May 2022 - Present



SPAR Ireland | Boston Donuts | Cappuccino Bar

• Customer Service Specialist

  • Nov 2015 - May 2022

  Customer Service Specialist | Several companies, Ireland | Nov 2015 - Present- Time dedicated to cultural immersion and linguistic development.Performed activities related to Customer Service for multiple companies; utilizing skills regarding sales, time management, service standards excellence, and health and safety procedures.- Performed tasks with a high degree of quality.- Maintain the highest level of customer service.- Worked as part of a motivated team.Achievements:- Developed strong language skills within an English-speaking environment.- Increased the sales of Boston Donuts with the store team by 100%.



Editora Manole Ltda.

• E-Learning Providers
• 1 - 100 Employee

• Graphic Designer

  • 2011 - 2014

  Started as Production Assistant Intern, after a year, was promoted as Graphic Designer for the Translation Department within the company.- Performed activities related to photo manipulation and vectors;- Direct contact to the printing company in order to provide the final documents to print and make corrections;- Performed conferences, reviews, and amendments of graphics proofs;- Book typesettingAchievements:- Reduced the external costs by being the first graphic designer in the department and collaborating to make solutions internally.