Experience

Customer Satisfaction UK

• Business Consulting and Services
• 1 - 100 Employee

• Managing Director

  • 1991 - Present

  Founded and built Customer Satisfaction UK, a business which helps you to investigate, measure and improve customer satisfaction.Most importantly, Customer Satisfaction UK can help you to use improved customer satisfaction to increase your business success.Customer Satisfaction UK doesn’t just “do surveys”. Exceptionally, our company works closely with our clients to develop a thorough approach to customer satisfaction management, specifically tailored to their business, targeted on clear commercial goals, which delivers real success.Our clients end up with a deeper understanding of their customers, clear priorities for improvement actions and a popular management tool which delivers greater success.The quality of our client list demonstrates the quality of our service – successful international businesses which set themselves very high standards and expect nothing less from their suppliers. We have a portfolio of world class clients, ranging from UK businesses employing a few dozen employees to global operators, employing thousands. Although Customer Satisfaction UK specialises in the IT and Telecoms sector we attract clients from many diverse industries from insurance and hospitality to recruitment and care homes.With more than 20 years’ experience we are expert, specialist and professional.We can work with you to develop programmes, conduct surveys, implement improvements and deliver genuine benefits to your business.Our practical approach helps you to increase the success of your business through improvements in:• Revenue• Reputation• Reduced costs• Recommendation• Retention