Experience

Heartland
• India
• Advertising Services
• Infrastructure Specialist

  • Jun 2023 - Present


DremacPM

• Director of IT

  • Apr 2022 - Jun 2023

  - Spearheaded the implementation of a company-wide wireless network infrastructure to increase connectivity and productivity across multiple locations. - Developed and executed strategic plans for IT projects and initiatives, ensuring they align with company goals and budget constraints. - Oversaw the management and maintenance of all hardware, software, and networking systems to ensure optimal performance and security. - Led cross-functional teams to successfully implement new technologies, including a cloud-based CRM system and an automated inventory management system. - Conducted ongoing assessments of IT policies and procedures to identify areas for improvement and streamline operations. - Developed and maintained relationships with external vendors and service providers to ensure timely and cost-effective delivery of IT services and solutions. - Directed disaster recovery and business continuity planning efforts to ensure the company's IT infrastructure is resilient and can recover quickly from any disruptions. - Stayed current with industry trends and emerging technologies to ensure the company's IT infrastructure remains competitive and up to date. Show less



KSYS Group

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Managing Consultant

  • May 2021 - Apr 2022

  - Led multiple IT projects, including software development, infrastructure upgrades, and cloud migrations, to successful completion within scope, timeline, and budgetary constraints.- Developed and implemented IT policies, procedures, and best practices to improve the efficiency and security of company systems and operations.- Managed a team of IT professionals, providing mentorship, guidance, and training to ensure optimal performance, job satisfaction, and career growth.- Conducted comprehensive technology assessments and audits to identify gaps, risks, and opportunities for improvement in the IT infrastructure, applications, and processes.- Collaborated with cross-functional teams, including executives, department managers, and vendors, to align IT initiatives with business goals and priorities.- Negotiated contracts, licenses, and service agreements with IT vendors, ensuring the best value, quality, and service level agreements for the company.- Acted as a liaison between IT and other departments to communicate project updates, resolve issues, and manage stakeholder expectations.- Created and presented IT reports, metrics, and dashboards to senior management, providing insights into the performance, costs, and risks of IT operations.- Worked closely with vendors and contractors to design and implement a wireless network solution, allowing employees to work from anywhere in the facility with minimal interruption to connectivity.- Collaborated with cross-functional teams to develop a disaster recovery plan, including network backup and redundancy strategies, and conducted regular testing to ensure the plan was effective and up to date.- Provided technical guidance and expertise to support the development of new products and services, ensuring alignment with the company's network architecture and infrastructure standards. Show less

• Project Consultant

  • Jan 2021 - May 2021

  - Managed and led multiple IT projects, ensuring they were completed on time, within budget, and met the client's expectations.- Developed and maintained project plans, budgets, schedules, and resource allocation to ensure successful project delivery.- Coordinated project team members and stakeholders, ensuring communication and collaboration throughout the project life cycle.- Conducted risk assessments, identified potential issues, and developed contingency plans to mitigate project risks.- Assisted in the development of project scopes and requirements, ensuring they aligned with the client's business goals and objectives.- Provided regular project status updates to executive leadership and stakeholders.- Ensured quality control of project deliverables, ensuring they met the client's requirements and adhered to industry standards.- Facilitated project meetings, ensuring that all team members understood their roles and responsibilities.- Managed change requests and scope creep, ensuring that any changes were evaluated and approved by the project sponsor.- Collaborated with other departments to identify opportunities for process improvements, cost savings, and increased efficiency. Show less

• System Engineer

  • Nov 2018 - Jan 2021

  - Installed, configured, and maintained various software and hardware systems, including servers, storage devices, and networking equipment.- Ensured the availability, reliability, and security of the IT infrastructure by monitoring system performance, identifying issues, and implementing solutions.- Developed and implemented backup and disaster recovery plans to minimize downtime and data loss in case of system failures or disasters.- Collaborated with cross-functional teams to design and implement new systems, applications, and services to meet business requirements and improve productivity.- Conducted regular system maintenance activities, such as software updates, security patches, and system backups, to ensure optimal system performance and security.- Analyzed system logs and performance data to identify potential issues and proactively addressed them to minimize downtime and improve system performance.- Conducted system testing and performance tuning to optimize system performance and ensure efficient use of resources.- Developed and maintained technical documentation, such as system diagrams, installation guides, and troubleshooting procedures, to ensure effective system administration and support.- Managed and maintained multiple datacenter networks, including configuring routers and switches, monitoring network traffic, troubleshooting network issues, and ensuring high availability and performance.- Implemented network monitoring and alerting tools to proactively identify and resolve network issues, reducing downtime and improving network performance.- Conducted wireless site surveys and analyzed data to determine optimal placement of access points, resulting in improved coverage and performance for users.- Configured and maintained wireless network equipment, including access points, controllers, and authentication servers, to ensure secure and reliable wireless access for users. Show less

• System Administrator

  • Jun 2017 - Nov 2018

  - Installed, configured, and maintained servers, network devices, and other IT infrastructure to ensure optimal performance and availability.- Administered user accounts, permissions, and access rights to ensure data security and integrity.- Implemented and managed backup and disaster recovery solutions to minimize downtime and data loss.- Monitored system performance and implemented proactive measures to ensure high availability and performance.- Troubleshot and resolved system issues and errors, both independently and in collaboration with team members and vendors.- Conducted regular system updates and patches to maintain system security and stability. Show less

• Field Engineer

  • Apr 2016 - Jun 2017

  - Installed, configured, and maintained various hardware and software systems on customer sites.- Collaborated with customers to assess their technical needs and provide effective solutions to technical issues.- Conducted regular system maintenance and monitoring to ensure system performance and security.- Provided training to customers on the proper use and maintenance of their systems.- Worked closely with project managers and other team members to ensure successful completion of projects within schedule and budget constraints.- Troubleshot and resolved issues related to network connectivity, hardware and software malfunctions, and system performance.- Maintained accurate documentation of all work performed and provided timely reports to project managers.- Stayed up to date with the latest technologies and trends in the field to continuously improve skills and knowledge. Show less



Georgia Nut Company

• United States
• Food & Beverages
• 1 - 100 Employee

• Crib Lead

  • Dec 2013 - Apr 2016

  Responsible for answering phone calls, responding to emails, and scheduling appointments with Human Resources. Completing production scheduling, making any necessary additions/cancellations. Resolve personnel problems by investigating issues, identifying solutions, and recommending action. Accomplishes staff results by communicating job expectations, monitoring, and appraising job results; coaching, counseling, and disciplining employees. Maintains supplies inventory by checking stock to determine inventory level, placing expediting orders for supplies, and verifying receipt of supplies. Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs. Maintain safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintaining compliance with established Georgia Nut policies and procedures. Contributes to team effort by accomplishing related results as needed. Show less



Ann and Robert H. Lurie Children's Hospital of Chicago

• Conference Center Attendant

  • Apr 2013 - Jul 2013

  Maintain all physical aspects of the Conference Center and specialty conference rooms including A/V equipment for cleanliness and recommend repairs as needed.Complete room setup in a timely fashion. Observe and report general needs for repair of walls, carpet, furniture and fixtures in Conference Center and specialty conference rooms. Perform job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others. Show less

• Environmental Services Technician

  • Feb 2012 - Apr 2013

  Maintained hospital rooms and area dirt free and hygienic. Maintained clean, sanitize and disinfect bathroom areas and replenished paper, soap supplies and drinking fountains. Cleaned dust bulletin cases, pictures, trophy cases, fixtures, door frames and related furnishings. Collected and removed trash and recyclables. Assigned to strip, wash and make bed after a patient’s discharge. Maintained equipment in orderly, sparkling and safe condition. Reported any damaged, lost and defective equipment and materials to manager. Attended monthly meetings and participated in departmental in-services. Performed public area policing skills throughout the facility. Show less