Jon Cole

IT Consultant at ES Consulting, Inc.
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Mansfield, Ohio, United States, US
Skills

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 2 ratings
  • (2)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

Cara Dziak

Jon is incredibly talented and professional. His attention to detail and prompt turn around time make for masterful compositions. He truly has a gift for his craft and his trustworthiness and personable nature set him apart.

Zackariah Cole

Jonathan and I have collaborated and worked on many projects together. Jon is my cousin and so I've been close with him throughout my entire life and can speak sincerely to the quality of his work. Jon's personality, heart and passion for his work shines in everything he does. It's been an honor working with him on photography adventures and I recommend him as a photographer with the highest regard. I look forward to working with Jon on many projects in the future.

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • VMware Certified Associate - Digital Business Transformation 2020
    VMware
    May, 2020
    - Nov, 2024

Experience

  • ES Consulting, Inc.
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Consultant
      • May 2020 - Present

      As an IT consultant in the Network Operations Center, my job is to provide Expert Solutions for our clients. I assist with issues pertaining to and implementation of network security, data security, servers, workstations, phone systems, and wireless networking. I also research vendors and products, and I maintain internal systems and networks to keep my fellow technicians efficiently assisting our clients. As an IT consultant in the Network Operations Center, my job is to provide Expert Solutions for our clients. I assist with issues pertaining to and implementation of network security, data security, servers, workstations, phone systems, and wireless networking. I also research vendors and products, and I maintain internal systems and networks to keep my fellow technicians efficiently assisting our clients.

  • Jon Cole Photo
    • Photography
    • Photographer
      • Aug 2013 - Present

      Sports, Portrait, and Special Event Photographyhttp://joncolephoto.com/ Sports, Portrait, and Special Event Photographyhttp://joncolephoto.com/

  • Ashland Theological Seminary
    • United States
    • Higher Education
    • 1 - 100 Employee
    • I.T. Specialist
      • Jan 2015 - Apr 2020

      My primary purpose was to help the faculty and staff do their jobs when it comes to technology. In my experience, clients are intimidated by their technology and are afraid to ask questions or for help. I excel at explaining the answers to their questions without making them feel silly or ignorant. I have received many compliments for being able to meet the client at their understanding level, for my patience while working through the process with them, and for my quick responsiveness. It was my job to help keep them working.I frequently worked with the Ashland University IT department (as ATS is a graduate division of AU) in order to make sure clients were getting the support and answers they needed regarding the IT services that the University provides. I tried to make sure my clients did not get “lost in the shuffle” while they sought answers and support.Technical responsibilities: Troubleshoot issues related to classroom A/V equipment. Troubleshoot Windows and Mac workstations. Troubleshoot printer and printing issues. Create IT budgets for Seminary technology needs and upgrades. Track IT inventory and warranty status of said inventory. Work within an Active Directory environment to organize Seminary computers into proper OUs. Run live streams and/or live sound for special events at the Seminary. Create portraits and short videos in-house for marketing and promotional purposes.

  • D&S Creative Communications
    • New Media Specialist
      • Dec 2001 - Dec 2014

      Although my primary job function was to maintain and program web resources, client support was just as important. When colleagues would run into technical issues, I was the first one they’d call for assistance. I also interfaced with clients on projects for our agency to help bridge the gap between the client and account team so everyone was on the same page regarding what the requirements were and so the client and account team understood what technology was needed for the project.Technical responsibilities: Maintained and programmed web sites using technologies such as PHP, mySQL, Adobe Flash, HTML and CSS. Maintained and configured Macintosh and Windows-based workstations. Maintained and configured Macintosh and UNIX-based web servers. Assisted in the lighting of sets and shooting/editing video.

  • Envisioned Memories
    • Photographer
      • Feb 2010 - Aug 2013

      Wedding, Sports, and Portrait photography, Retouching, Project Management Wedding, Sports, and Portrait photography, Retouching, Project Management

  • Bright Choice, Inc.
    • Customer Service Representative
      • Jul 2000 - Jun 2002

      As a customer service representative at a storefront for a local internet company, I interacted with customers on a daily basis, both face-to-face and on the phone. I was commended by the store manager on my communication skills with the customers.Responsibilities: Assisted customers with signing up for dialup internet accounts in person and over the phone. Also assisted customers with billing questions, payment posting, and satellite TV technical support. As a customer service representative at a storefront for a local internet company, I interacted with customers on a daily basis, both face-to-face and on the phone. I was commended by the store manager on my communication skills with the customers.Responsibilities: Assisted customers with signing up for dialup internet accounts in person and over the phone. Also assisted customers with billing questions, payment posting, and satellite TV technical support.

  • GTE
    • Telecommunications
    • 200 - 300 Employee
    • Data Network Engineer Intern
      • Jun 2000 - Jul 2000

      I assisted Data Network Engineers with tasks associated with their job functions and observed day-to-day tasks performed by Engineers in a 6-week long internship. The engineers were impressed with how quickly I could learn and accomplish tasks assigned to me. I assisted Data Network Engineers with tasks associated with their job functions and observed day-to-day tasks performed by Engineers in a 6-week long internship. The engineers were impressed with how quickly I could learn and accomplish tasks assigned to me.

  • Richnet, Inc.
    • Technical Support Specialist
      • Sep 1997 - Apr 2000

      I assisted dial-up internet customers with obtaining accounts, billing/account questions, and technical support regarding connecting to and using internet services both in person and on the phone. This was my first professional experience with customer service as a high school student. I assisted dial-up internet customers with obtaining accounts, billing/account questions, and technical support regarding connecting to and using internet services both in person and on the phone. This was my first professional experience with customer service as a high school student.

Education

  • North Central State College
    Associate's, Computer Programming, Digital Arts, and Web Tech Communications
    2000 - 2004
  • Pioneer Career and Technology Center
    Electronics and Computer Networking, Electronics / Cisco Networking
    1998 - 2000
  • Lexington High School
    1996 - 2000

Community

You need to have a working account to view this content. Click here to join now